Industrial Controls Assistant Manager

Merlin; Winter Haven (FL); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health care options

Paid Time Off (PTO)

Merlin Magic Pass for friends and fam

Recognition Programs and Rewards

401(k)

Tuition reimbursement

Learning and advancement opportunities

Job summary

LEGOLAND® Florida Resort in Winter Haven, FL is seeking an experienced Industrial Controls Assistant Manager to lead the Controls team, overseeing ride control and AV systems to ensure safety, reliability, and peak performance across the resort.

You will mentor technicians, plan preventive maintenance, manage work orders in asset systems, and collaborate with Operations to minimize downtime while delivering outstanding guest experiences.

Qualifications

• 3+ years of supervisory or management experience.
• Strong leadership and people development skills.
• Experience with PLCs and industrial control systems.

Responsibilities

• Lead and develop a team of Ride Controls and AV Control Technicians.
• Plan and assign daily work activities, preventive maintenance, and repair schedules.
• Manage work orders and asset information within the asset management system.
• Support ride reliability, troubleshooting, and technical problem-solving across resort attractions.
• Drive a culture of safety, accountability, and continuous improvement.
• Assist with technician recruitment, training, coaching, and performance management.
• Support major maintenance projects, ride modifications, and engineering initiatives.

Skills

Leadership

People development

Automation troubleshooting

Safety culture

Communication

Education

High School Diploma

Tools

Allen Bradley

Siemens

Beckhoff

Job description

What you'll bring to the team

Industrial Controls Assistant Manager

LEGOLAND® Florida Resort | Winter Haven, FL

Lead the technology behind unforgettable guest experiences.

At LEGOLAND® Florida Resort, our attractions rely on cutting-edge ride control systems, automation technology, audio/visual systems, and technical expertise to create amazing moments for millions of guests each year. We're looking for an experienced Controls Assistant Manager to help lead our Controls team, ensuring our rides, attractions, and show systems operate safely, efficiently, and at peak performance.

This is an exciting opportunity for a technical leader who thrives in a fast-paced environment, enjoys developing high-performing teams, and is passionate about innovation, reliability, and continuous improvement.

Qualifications & Experience

What You’ll Do

As the Controls Assistant Manager, you’ll partner closely with the Senior Engineering & Controls Manager to oversee the daily operation, maintenance, and performance of ride control and AV systems across the resort.

Key responsibilities include:

• Leading and developing a team of Ride Controls and AV Control Technicians
• Planning and assigning daily work activities, preventive maintenance, and repair schedules
• Managing work orders and asset information within the HxGN Enterprise Asset Management system
• Supporting ride reliability, troubleshooting, and technical problem-solving across resort attractions
• Driving a culture of safety, accountability, and continuous improvement
• Assisting with technician recruitment, training, coaching, and performance management
• Supporting major maintenance projects, ride modifications, and engineering initiatives
• Serving as a technical resource during operational and emergency situations
• Ensuring compliance with ASTM, OSHA, NFPA, OEM, and company safety standards
• Collaborating with Operations and Technical Services teams to minimize downtime and enhance guest experiences

What We’re Looking For

We’re seeking a hands‑on leader who can successfully balance technical expertise with team leadership.

Required Qualifications

• 3+ years of supervisory or management experience
• Strong leadership and people development skills
• Experience with PLCs and industrial control systems, including:Allen Bradley, Siemens, Beckhoff
• Knowledge of automation and communication protocols such as:EtherNet/IP, Profibus, Modbus, EtherCAT, CIPAS-i, SERCOS
• Experience troubleshooting low‑voltage electrical and automated control systems
• Strong analytical and problem‑solving abilities
• High attention to detail and commitment to safety
• High School Diploma, GED, or equivalent

Preferred Qualifications

• Formal training or certification in PLC programming, controls, automation, or computing
• Experience with: Q-SYS, Nion Media Matrix, Alcorn McBride, Yamaha, GrandMA, Shure Audio Systems, CCTV and network‑based monitoring systems
• Lean Six Sigma or other continuous improvement training
• Familiarity with ASTM, OSHA, NFPA, ANSI, ETCP, and entertainment industry safety standards

Physical & Work Environment

This position requires a combination of technical, leadership, and field‑based responsibilities. Candidates should be comfortable:

• Working both indoors and outdoors in varying weather conditions
• Walking throughout the resort and accessing attraction areas

  Benefits

  • Excellent health care options (medical, dental, and vision that encourage preventative care).
  • Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
  • Merlin Magic Pass for friends and family to enjoy the parks & attractions
  • Recognition Programs and Rewards
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities

  Pay Range

  Competitive