Industrial Controls Assistant Manager

Merlin Entertainments; Winter Haven (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

PTO and paid time off

Merlin Magic Pass for friends & family

Recognition programs

401(k) with company match

Tuition reimbursement

Learning and advancement opportunities

Job summary

LEGOLAND Florida Resort in Winter Haven, FL is seeking a Controls Assistant Manager to lead the Controls team, ensuring ride, AV, and show systems operate safely and efficiently. You will partner with the Senior Engineering & Controls Manager to oversee daily operation, maintenance, and performance across resort attractions, driving safety culture and continuous improvement.

Ideal candidates have 3+ years of supervisory experience, PLC knowledge (Allen Bradley, Siemens, Beckhoff), and

Qualifications

• 3+ years of supervisory or management experience.
• Experience with PLCs and industrial control systems including Allen Bradley, Siemens, Beckhoff.

Responsibilities

• Lead and develop a team of Ride Controls and AV Control Technicians.
• Plan and assign daily work activities, preventive maintenance, and repair schedules.
• Manage work orders and asset information in the EAM system.
• Support ride reliability, troubleshooting, and technical problem-solving across resort attractions.
• Drive a culture of safety, accountability, and continuous improvement.
• Assist with technician recruitment, training, coaching, and performance management.
• Support major maintenance projects and engineering initiatives.
• Serve as a technical resource during operations and emergencies.
• Ensure compliance with ASTM, OSHA, NFPA, OEM, and safety standards.
• Collaborate with Operations and Technical Services to minimize downtime and enhance guest experiences.

Skills

Supervisory experience

Leadership

PLCs & industrial control systems

Automation protocols

Troubleshooting electrical/control

Safety focus

Education

High School Diploma / GED

Tools

Q-SYS

Nion Media Matrix

Alcorn McBride

Yamaha

GrandMA

Shure Audio Systems

CCTV / network monitoring

Job description

LEGOLAND® Florida Resort | Winter Haven, FL

Lead The Technology Behind Unforgettable Guest Experiences.

At LEGOLAND® Florida Resort, our attractions rely on cutting-edge ride control systems, automation technology, audio/visual systems, and technical expertise to create amazing moments for millions of guests each year. We're looking for an experienced Controls Assistant Manager to help lead our Controls team, ensuring our rides, attractions, and show systems operate safely, efficiently, and at peak performance.

This is an exciting opportunity for a technical leader who thrives in a fast-paced environment, enjoys developing high-performing teams, and is passionate about innovation, reliability, and continuous improvement.

Qualifications & Experience

W hat You'll Do

As the Controls Assistant Manager, you'll partner closely with the Senior Engineering & Controls Manager to oversee the daily operation, maintenance, and performance of ride control and AV systems across the resort.

Key Responsibilities Include

• Leading and developing a team of Ride Controls and AV Control Technicians
• Planning and assigning daily work activities, preventive maintenance, and repair schedules
• Managing work orders and asset information within the HxGN Enterprise Asset Management system
• Supporting ride reliability, troubleshooting, and technical problem-solving across resort attractions
• Driving a culture of safety, accountability, and continuous improvement
• Assisting with technician recruitment, training, coaching, and performance management
• Supporting major maintenance projects, ride modifications, and engineering initiatives
• Serving as a technical resource during operational and emergency situations
• Ensuring compliance with ASTM, OSHA, NFPA, OEM, and company safety standards
• Collaborating with Operations and Technical Services teams to minimize downtime and enhance guest experiences

What We're Looking For

We're seeking a hands-on leader who can successfully balance technical expertise with team leadership.

Required Qualifications

• 3+ years of supervisory or management experience
• Strong leadership and people development skills
• Experience with PLCs and industrial control systems, including: Allen Bradley, Siemens, Beckhoff
• Knowledge of automation and communication protocols such as: EtherNet/IP, Profibus, Modbus, EtherCAT, CIP AS-i, SERCOS
• Experience troubleshooting low-voltage electrical and automated control systems
• Strong analytical and problem-solving abilities
• High attention to detail and commitment to safety
• High School Diploma, GED, or equivalent

Preferred Qualifications

• Formal training or certification in PLC programming, controls, automation, or computing
• Experience with: Q-SYS, Nion Media Matrix, Alcorn McBride, Yamaha, GrandMA, Shure Audio Systems, CCTV and network-based monitoring systems
• Lean Six Sigma or other continuous improvement training
• Familiarity with ASTM, OSHA, NFPA, ANSI, ETCP, and entertainment industry safety standards

Physical & Work Environment

• Working both indoors and outdoors in varying weather conditions
• Walking throughout the resort and accessing attraction areas
• Climbing ladders and elevated work locations
• Lifting and moving equipment weighing 25+ pounds
• Working flexible schedules, including evenings, weekends, and holidays as needed to support operations

Benefits

• Excellent health care options (medical, dental, and vision that encourage preventative care).
• Outstanding Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation.
• Merlin Magic Pass for friends and family to enjoy the parks & attractions
• Recognition Programs and Rewards
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities

Pay Range

Competitive