Industrial Analytics & Process Improvement Intern

United Airlines; Chicago (IL); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Flight privileges

401(k)

Medical insurance

Paid holidays

Commuter benefits

Job summary

The Analytics and Innovation team at United Airlines partners with business and technology groups to solve complex problems and improve operating efficiency through advanced analytics. The Industrial Engineering Intern gathers and analyzes operational data, identifies improvement opportunities, and develops practical recommendations and tools across departments.

Projects range from focused analyses to large-scale transformations, employing methods like Lean Six Sigma, time-and-motion studies,

Qualifications

• Bachelor’s degree or current undergraduate study with completed coursework in basic Industrial Engineering and Statistics; minimum 3.0 undergraduate GPA.
• Field of study in Industrial Engineering.
• Excellent analytical and problem-solving skills, strong teamwork and interpersonal skills, and proficiency in Excel and Microsoft Office.
• Legally authorized to work in the United States for any employer without current or future sponsorship for a full-time or part-time position.
• Reliable and punctual attendance; successful completion of the interview is required.
• Position is based in Chicago, Newark, or Denver, and projects may require 60–80% travel.

Responsibilities

• Partner with business teams to identify improvement opportunities, gather and analyze information, and develop innovations.
• Analyze data from United operations and provide fact-based, data-driven recommendations.
• Use Excel, VBA, simulation tools such as SIMIO or ARENA, and other technical methods to analyze processes and create tools for business teams.
• Conduct time-and-motion studies in operational environments, including airports, maintenance bases, and customer contact centers.
• Participate in workshops and Kaizen events.
• Present findings to business leaders and connect recommendations to measurable improvements.
• Support the development of new projects and opportunities through research and analysis.

Skills

Analytical thinking

Problem solving

Teamwork

Interpersonal skills

Communication

Education

Industrial Engineering

Tools

SIMIO

ARENA

SQL

Minitab

VBA

Excel

Job description

The Analytics and Innovation team at United Airlines partners with business and technology groups to solve complex problems and improve operating efficiency through advanced analytics. The Industrial Engineering Intern gathers and analyzes operational data, identifies improvement opportunities, and develops practical recommendations and tools across departments.

Projects range from focused analyses to large-scale transformations, employing methods like Lean Six Sigma, time-and-motion studies,