Industrial Air Compressor Field Service Specialist

Ingersoll-Rand; Washington (District of Columbia); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical & prescription coverage

Dental & vision

401(k)

Paid time off

Employee stock grant

Job summary

Ingersoll Rand is seeking a Field Service Specialist to install, maintain, and repair rotary screw, reciprocating, and Centac/ECC compressors at customer facilities across the Washington DC/Baltimore area.

You will diagnose issues using precision tools, submit detailed service reports, and train customers on safe operation and care. A driver’s license and strong mechanical aptitude are required, with EPA 608 certification preferred.

Qualifications

• High school diploma or equivalent.
• 2+ years troubleshooting industrial or commercial mechanical systems.
• Valid driver’s license with 12 months experience and clean record.
• EPA 608 / refrigerant certification preferred; refrigeration experience is a plus.

Responsibilities

• Install, maintain, and repair Ingersoll Rand equipment at customer facilities.
• Diagnose and troubleshoot compressors and related machinery.
• Provide clear written service reports and bill-ready documentation.
• Advise customers and train on operation, safety, and best practices.

Skills

Mechanical troubleshooting

Customer communication

Conflict resolution

Negotiation

Travel discipline

Education

High school diploma or equivalent

Tools

MS Office

Handheld devices

Job description

Industrial Air Compressor Field Service SpecialistLocation: Washington DC - Baltimore, MDA day in your bootsMorning coffee, route planned, tools prepped. You arrive onsite to commission a new rotary screw unit, verify alignment, and run baseline readings with precision measuring tools. After lunch, you’re diagnosing a legacy reciprocating compressor, tracing a control issue through schematics. By late afternoon, you’re walking a customer through maintenance best practices on a Centac or ECC machine and its dryers, filters, and cooling support equipment. You wrap the day by submitting a clear, detailed service report and expenses—accurate, timely, and bill-ready.The work you’ll ownInstall, maintain, and repair Ingersoll Rand equipment at customer facilities—rotary screw, reciprocating, and Centac/ECC compressors—plus connected compressed air components.Apply precision diagnostic methods and instruments to troubleshoot compressed air equipment and validate performance.Stay current on field installation and repair standards; know the operations and parts manuals for supported equipment.Advise and train customers, prospects, field sales, and service trainees on operation, care, and safety.Independently identify issues, recommend corrective actions, and provide clear written/oral updates to the manufacturing facility.Uphold high integrity in business practices; communicate service findings concisely and logically.Submit legible, thorough technical reports for every call suitable for customer billing.Provide accurate weekly timecards and expense reports; manage company business matters, credit card, and (if assigned) a company vehicle responsibly.What you bringExperience: 2+ years troubleshooting industrial or commercial mechanical systems.Education: High school diploma or equivalent.License: Valid driver’s license held for at least 12 months with no major/frequent violations (including but not limited to: DUI in the past 5 years, Hit & Run, License Suspension, Reckless/Careless Driving, or multiple minor infractions/preventable collisions within 3 years).Environment: Comfortable working in mechanical equipment rooms, around noisy machinery, extreme weather, elevated/precarious locations, and high voltage per NFPA or equivalent standards.Physical: Regular use of hands/fingers; frequent walking, stooping, kneeling; ability to lift/move weights consistent with safety policy.Tech fluency: Working knowledge of Microsoft Office; proficiency with handheld smart devices (smartphone, iPad) and network-based systems.Service mindset: Strength in customer communication, conflict resolution, and negotiation; cost-effective travel discipline.Mechanical aptitude: Capability to learn, diagnose, and repair compressor systems and related machinery.Preferred backgroundEPA 608 / F-GAS 303/2008/CE/ISHRAE certifications preferred; refrigeration experience/certification is a plus.Experience with compressed air systems, centrifugal technologies, and solid controls background a plus; exposure to dryers, cooling towers, and filtration welcomed.Education in Electrical/Electronic Technology or HVAC with foundations in AC/DC circuits, schematics, motors/controls, PLCs, HVAC electricity/controls, refrigeration systems, and/or refrigerant certification. Military service or equivalent mechanical experience valued. Candidates with equivalent skills but without a formal program may be considered.Travel and scheduleOccasional training travel: 1–2 times per year, about one week each (approx. 5–10%).Shared on-call rotation for after-hours emergencies; some evenings/weekends during on-call weeks.Benefits and ownership cultureWe back your impact with comprehensive benefits: medical and prescription coverage, dental, vision, and wellness programs; life insurance; a robust 401(k); paid time off; and an employee stock grant—so you can take ownership of your well-being at work and beyond.About Ingersoll RandIngersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, powers mission-critical flow creation and industrial solutions across 40+ respected brands—built to perform in complex, harsh conditions. Our people create customers for life through expertise, productivity, and efficiency. Learn more at www.IRCO.com.Technical proficiency checklistMechanical Troubleshooting Skills120/208/240/480 Voltage SystemsElectrical TroubleshootingElectrical RepairEnvironmental Protection Agency (EPA) CertificationPneumatics TroubleshootingMaintenance and Repair SkillsDiesel & Heavy Equipment SystemsMachines & technologies you’ll useVariable Frequency Drives (VFD)Programmable Logic Controller (PLC)Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.