Individual Giving Associate - U.S. (DC/MD/NY/VA) - remote working

International Planned Parenthood Federation (IPPF); United States; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Mission-driven organization

Professional growth opportunities

Diversity and inclusion commitment

Job summary

A global nonprofit organization is seeking an Individual Giving Associate to support their fundraising program. This role focuses on donor relations, gift processing, and database management. Ideal candidates should have experience in fundraising operations, familiarity with eCRM tools, and strong communication skills. You'll work in a collaborative environment dedicated to promoting sexual and reproductive health rights globally while ensuring efficient donor engagement and record-keeping.

Qualifications

• Moderate relevant experience in fundraising operations is preferred.
• Familiarity with eCRM tools required.
• Strong attention to detail and organization.
• Highly organized with strong attention to detail.
• Experience supporting operations for a small nonprofit.

Responsibilities

• Manage gift processing and acknowledgments.
• Maintain donor services line and fundraising email account.
• Routine entry and maintenance of donor information in CRM.
• Operations & Administration: prepare financial data, coordinate vendor onboarding and invoicing, support ad hoc fundraising projects.

Skills

Listening and influencing skills

Strong writing skills

Relationship building

Data-driven decision making

Collaboration skills

Goal-oriented

Adaptability

Integrity

Safeguarding

Education

Associate's degree plus development experience

Tools

eCRM tools like EveryAction

Job description

Context of Role

The Individual Philanthropy program at IPPF raises catalytic revenue from individuals and families, foundations at the small, mid-, major, and planned gift levels. The program is nascent but is rapidly expanding its efforts in small/recurring, mid-level, major, and planned giving work.

Role Purpose

To support IPPF's mission and its Individual Giving fundraising programme, we seek an Individual Giving Associate to support development operations, including gifts processing, donor stewardship, database maintenance, and administrative needs of the Donor Relations & Fundraising team. The ideal candidate will have an entrepreneurial attitude and a foundational knowledge of nonprofit fundraising. The Associate will also provide support as needed for the IPPF's US office.

Deliverables

• Gift Processing & Acknowledgments
  • Manages gift processing and acknowledgements working with a caging company
  • Coordinating gift acknowledgement process, maintaining internal records, including tracking documentation and other gift-related paperwork to donors' CRM records and IPPF files
  • Perform routine uploads of 3rd party gift data and information into eCRM
• Donor Support & Communications
  • Maintain the organisation's fundraising email account and donor services line
  • Collaborate with frontline fundraisers on stewardship initiatives, including mass mailings, thank-you calls and events
  • Provide support for prospect research projects for frontline fundraisers
• Database Coordination
  • Routine entry of donor information into CRM and other data platforms
  • Routine review and maintenance of the donor database
• Operations & Administration
  • Prepares monthly and quarterly financial data and liaises with Finance department counterparts for reconciliation
  • Coordinates the vendor onboarding and invoicing process, as well as processing expense and travel reports.
  • Other administrative functions and ad hoc requests, as needed, in support of larger projects for the fundraising team and the US office as needed.

Essential Skills

• Developed listening and influencing skills.
• Strong writing skills.
• Relationship builder, including acting as an organisational representative.
• Data-driven, using data and analytics to continuously improve strategy and decision-making.
• Cultivator and collaborator.
• Goal-orientated with a focus on building trust and credibility internally and externally.
• Ability to adapt to a changing environment and handle multiple priorities
• Integrity and ability to maintain confidentiality at all times.
• Understanding of and a commitment to safeguarding, including child protection, in a local and international context

Experience

• Moderate relevant experience with a strong preference for direct experience working in fundraising operations OR; equivalent combination of education and experience such as an Associate's degree plus development experience
• Familiarity with an eCRM tool(s), like EveryAction, is essential, as are strong computer skills. Please note: applicants will be asked to complete a competency‑based assessment.
• Display superior interpersonal skills for internal and external stakeholder interactions.
• Highly organised with strong attention to detail
• Experience and comfort supporting operations for a small‑sized nonprofit organisation.
• Previous experience in the sexual and reproductive health and rights sector at a global level, including understanding the current policy landscape, is a plus but not essential

About Us

IPPF is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees, volunteers, contractors and partners to share this commitment. Anyone employed with IPPF agrees to sign and adhere to IPPF’s Code of Conduct and Safeguarding (Children and Vulnerable Adults) Policy.

IPPF is a global movement delivering sexual and reproductive health services and rights. We are a diverse, feminist, and values-driven workplace - multi-national, multi-cultural, multi-racial, multi-lingual, and intergenerational.

We are an equal opportunities employer and appoint on merit through open competition. We actively encourage applications from people with lived experience and from the communities we serve, especially those from marginalised groups.

WHY JOIN IPPF?

• IPPF offers meaningful work, an inspiring environment, professional growth, and the chance to make a lasting impact on the lives of individuals and communities around the world. Working for IPPF offers a compelling value proposition:
• Mission-Driven Organization: IPPF is a globally recognized leader. By joining IPPF, you become part of a mission-driven organization dedicated to empowering individuals and communities, advancing gender equality, and improving access to comprehensive healthcare services.
• Bringing Positive Change: IPPF brings positive change to the lives of millions of people worldwide. Reducing maternal mortality, preventing unintended pregnancies, combating gender‑based violence, promoting comprehensive sexuality education, and advocating for the realization of sexual and reproductive health, rights and justice for all, and especially marginalized people.
• Global Reach and Influence: IPPF works across all continents, providing a unique opportunity to work on a global scale to shape change and implement innovative approaches to combat racism.
• Commitment to Diversity and Inclusion: IPPF is committed to diversity, equity, and inclusion in all aspects of its work. You will play a crucial role in building an inclusive and equitable organization that respects and values individuals’ backgrounds, experiences, and identities.

YOUR ETHOS

• Demonstrate an understanding of and commitment to safeguarding in a local and international context.
• Demonstrates ability and willingness to work in a diverse, multicultural, multilingual and intergenerational environment that is anti‑racist and respectful of others.
• An intersectional (pro) feminist passionate about sexual reproductive health care rights + justice, including safe abortion.
• Supportive of people’s rights regardless of sexuality or gender identity/expression and supportive of workers’ rights and access to health care in sex work.