Individual & Family Plans (IFP) Product Management Lead Analyst - Remote - Cigna Healthcare

Cigna; Bloomfield (NJ); Remote; USD 85,000 - 110,000; Full time

Job summary

A leading health insurance company is seeking a Product Management Lead Analyst to oversee product strategies and implementation. The ideal candidate will have significant experience in health insurance product management, excellent analytical abilities, and strong collaboration skills in a matrixed environment. The position offers comprehensive benefits including medical, vision, dental, and more, with opportunities for professional development.

Benefits

Medical, vision, and dental benefits

401(k) with company match

Company-paid life insurance

Tuition reimbursement

Paid time off

Qualifications

• 3+ years minimum product management experience in health insurance required.
• Experience with self-service data reporting tools preferred.
• Ability to make sound business decisions using data.

Responsibilities

• Evaluate and develop market level product portfolios.
• Partner with various teams to implement product enhancements.
• Project manage the annual product portfolio process.

Skills

Product management in health insurance

Analytical skills

Forecasting market trends

Collaboration in a matrix environment

Data reporting tools (Tableau, Looker, Cognos)

Presentation skills

Education

BA or advanced degree in Business or health-related field

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft SharePoint

Job description

POSITION SUMMARY

Join one of the fastest growing business segments at Cigna. As a Product Management Lead Analyst you will support the development and implementation of product strategies to maximize profitable growth and membership targets within Cigna's Individual and Family Plans (IFP) segment. As part of the IFP Product Team, you will be responsible for market and segment analysis, product definition, competitive assessment, product design and price positioning strategies, and ensuring our products deliver superior value to customers who buy their own individual health insurance.

JOB DESCRIPTION

The Product Management Lead Analyst will develop and implement health insurance plans for specific market areas and provide in-depth SME support of key initiatives and projects. A successful person in this role has or will rapidly become a functional expert in the individual business segment. Success will be achieved through strong, proactive partnerships with areas/individuals such as IFP Market Managers, Pricing, Risk Management, Sales/Distribution, Network/Provider Contracting, Service Operations and IT. Individuals with experience in developing benefit & plan design strategies and/or health related products for the individual health insurance industry are preferred. Intellectual curiosity & analytical acumen are highly desirable.

DUTIES AND RESPONSIBILITIES

• Evaluate, develop and refine market level product portfolios through analysis and understanding of targeted markets, market trends, new technology, customer business issues and the competitive environment
• Partner with matrix partners/organizations such as Network/Provider Contracting, Segment Market and distribution managers, Network, IT, Pricing, Analytics, and Service Operations to identify and implement new product and/or enhancements that will result in increased membership/earnings
• Independently gather and summarize competitor information from publicly available sources
• Identify tactics to maximize product advantages while aligning with the profitability and growth goals of the IFP segment
• Guide development of and utilize performance metric reports to monitor, communicate and positively influence areas of opportunity
• Project manage the annual product portfolio process, organize key meetings, document progress & key milestones, and manage key product artifacts
• Collaborate with the Mental Health Parity team to ensure products meet or exceed regulatory guidelines
• Help to manage IFP Product's source-of-truth product data management system and improve/expand the processes to leverage and socialize the data.
• Identify potential issues and roadblocks from a benefits/product perspective and works to mitigate risks to ensure success.
• Maintain and/or update product policies, procedures and practices

POSITION REQUIREMENTS

• BA or advanced degree in Business or a health-related field preferred; high school diploma or equivalent required
• 3+ years minimum product management experience in health insurance required, preferably individual ACA health insurance
• Experience in one or more self-service data reporting tools such as: Tableau, Looker, or Cognos
• Ability to forecast market trends based on historical information
• Proven success in a heavily matrixed environment
• Collaborative approach to achieving results
• Drives resolution of issues, escalating when appropriate
• Ability to make sound business decisions by interpreting data and key metrics
• Excellent presentation and communication skills
• Strong proficiency in Microsoft Word, Excel, PowerPoint, SharePoint

We offer a comprehensive range of benefits, with a focus on supporting your whole health, including medical, vision, dental, and well-being and behavioral health programs, 401(k) with company match, company paid life insurance, tuition reimbursement, and paid time off.

Cigna is an equal opportunity employer and welcomes applications from diverse candidates. If you require reasonable accommodation in completing the online application process, please contact us for support.