Employment Type: Full-Time | Direct Hire
Work Arrangement: Hybrid – 3 Days Onsite (Fully Onsite During Initial Transition)
About the Opportunity
We are partnering with a leading North American organization to identify an experienced Indirect
Tax Technology Manager to join its growing Tax and Finance team.
This is an excellent opportunity for a tax technology professional who enjoys working at the intersection of indirect tax, enterprise technology, automation, and business process improvement.
The Indirect Tax Technology Manager will play a critical role in supporting, maintaining, and optimizing indirect tax technology platforms across a large, complex organization. This individual will serve as a key liaison between Tax, IT, Finance, and business stakeholders to ensure accurate tax determination, effective system integrations, and compliance with applicable tax regulations.
The ideal candidate will bring hands-on experience with Vertex O Series, a strong understanding of Sales & Use Tax, and experience supporting ERP systems, preferably SAP.
This position offers significant exposure to enterprise-wide technology initiatives, tax transformation projects, and opportunities to improve automation, reporting, and operational efficiency.
Key Responsibilities
- Manage, maintain, and optimize Vertex O Series, Vertex Indirect Tax Accelerator, and related indirect tax technology applications.
- Maintain tax determination rules, taxability matrices, jurisdiction assignments, exemption configurations, and legal entity structures.
- Support tax content updates, system upgrades, and ongoing application maintenance.
- Monitor tax engine performance, troubleshoot calculation issues, and ensure accurate tax determination across multiple business units and jurisdictions.
- Identify opportunities to enhance system functionality, accuracy, and efficiency.
- Serve as a primary tax technology resource for SAP and other ERP-related tax configurations.
- Partner with IT, Finance, and business stakeholders on system implementations, integrations, upgrades, and enhancements.
- Support integrations between tax engines, ERP systems, procurement platforms, billing applications, and other business technologies.
- Evaluate proposed system changes to identify potential indirect tax impacts.
- Develop and execute testing plans to validate tax functionality and system configurations.
Tax Data, Reporting & Compliance
- Develop and maintain indirect tax reports, dashboards, and data extracts.
- Analyze transaction-level tax data to identify discrepancies, trends, and potential compliance risks.
- Support reconciliations between Vertex, ERP systems, and the general ledger.
- Assist with tax audits, compliance reviews, and data requests.
- Maintain data integrity through ongoing monitoring, validation, and reporting.
- Support compliance with applicable Sales & Use Tax laws and regulations.
Automation & Process Improvement
- Identify and implement opportunities to automate indirect tax processes and improve operational efficiency.
- Support tax technology transformation initiatives and continuous improvement projects.
- Develop and maintain documentation related to system configurations, workflows, and procedures.
- Recommend enhancements to improve tax determination accuracy, reporting, and internal controls.
- Collaborate with Shared Services teams to standardize processes and strengthen tax technology capabilities.
Cross-Functional Collaboration & Issue Resolution
- Partner with Tax, Accounting, Accounts Payable, Accounts Receivable, Procurement, Operations, and IT teams.
- Investigate and resolve tax calculation errors, reporting discrepancies, and system configuration issues.
- Coordinate with internal technical teams and external software vendors to address complex system challenges.
- Provide guidance and training to business stakeholders on indirect tax technology and related processes.
- Serve as a subject matter resource for tax technology functionality, best practices, and system improvements.
Qualifications & Experience
Required Qualifications
- Bachelor's degree in Accounting, Finance, Information Systems, Computer Science, Business, or a related field.
- Minimum of 3 years of experience in indirect tax, tax technology, ERP systems, or a related discipline.
- Hands-on experience with Vertex O Series is required.
- Strong understanding of Sales & Use Tax concepts, tax determination processes, and indirect tax compliance.
- Experience with tax system configuration, testing, maintenance, and troubleshooting.
- Familiarity with ERP systems and tax technology integrations.
- Strong analytical skills with experience reviewing transactional data and resolving system-related issues.
- Advanced Microsoft Excel skills.
- Excellent communication, organizational, and problem-solving abilities.
- Ability to collaborate effectively with both technical and nontechnical stakeholders.
Preferred Qualifications
- Experience with SAP and related ERP tax configurations.
- Experience with Vertex Indirect Tax Accelerator.
- Exposure to enterprise-wide tax technology implementations, upgrades, or transformation projects.
- Experience with tax automation, data analytics, reporting tools, and process improvement.
- Background supporting indirect tax systems in a large, multi-entity organization.
- Experience working within a Shared Services or centralized Finance environment.
Why Consider This Opportunity?
- Enterprise-Level Exposure: Support indirect tax technology across a large, established North American organization with complex business operations.
- Technology & Transformation: Play a meaningful role in system optimization, automation, and tax technology improvement initiatives.
- Cross-Functional Impact: Collaborate with leaders across Tax, Finance, IT, and Operations.
- Professional Growth: Gain exposure to enterprise systems, strategic projects, and opportunities for continued career advancement.
- Comprehensive Benefits: Competitive compensation, medical and dental coverage, retirement savings programs, and health and wellness benefits.
- Hybrid Flexibility: Transition to a three-day onsite hybrid schedule following the initial onboarding period.