Indirect Lending Specialist

American Heritage Credit Union; Philadelphia (Philadelphia County); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid time off

Health benefits

401(k) with company match

Growth opportunities

Job summary

American Heritage Credit Union is hiring a Full-Time Indirect Lending Specialist in the Philadelphia area to handle auto and RV loan applications and servicing. Responsibilities include indirect pre-funding audits, reviewing loan packages, signing documents, onboarding borrowers, and cross-selling loan products.

The ideal candidate has 1–3 years lending ops experience, familiarity with Symitar and Meridian Link, an associate degree (Bachelor's preferred), and must be willing to travel within the

Qualifications

• 1–3 years of lending operations experience preferred.
• Working knowledge of Symitar and Meridian Link preferred.
• Requires associate degree; bachelor’s degree preferred.

Responsibilities

• Perform indirect pre-funding loan audits.
• Review loan packages for accuracy and completeness.
• Sign and validate loan documents.
• Input and approve membership applications in Meridian Link.
• Cross-sell direct consumer loan products and services.
• Complete qualification and onboarding calls for indirect borrowers.

Skills

Lending operations knowledge

Symitar experience

Meridian Link experience

Education

Associate degree

Bachelor’s degree (preferred)

Tools

Symitar

Meridian Link

Job description

American Heritage Credit Union, a $5+ billion credit union, has an immediate opening for a Full-Time Indirect Lending Specialist. This position is responsible for all auto and recreational vehicle loan application and servicing functions.

Requirements/Duties

• Perform the indirect pre-funding loan audit process.
• Ensure all pertinent loan documents are present and properly signed.
• Review all loan packages for accuracy and completeness of all documents.
• Complete audit sheet checklist for each loan package.
• Perform the loan onboarding introduction calls to all indirect borrowers.
• Provide 30 second overview of American Heritage and our mission to serve its members and community.
• Verify new loan request for accuracy and follow identity authentication procedures to prevent fraudulent loans.
• Cross-sell qualified direct consumer loan products and services.
• Perform the indirect pre-funding loan audit process.
• Ensure all pertinent loan documents are present and properly signed.
• Review all loan packages for accuracy and completeness of all documents.
• Complete audit sheet checklist for each loan package.
• Perform the loan onboarding introduction calls to all indirect borrowers.
• Provide 30 second overview of American Heritage and our mission to serve its members and community.
• Verify new loan request for accuracy and follow identity authentication procedures to prevent fraudulent loans.
• Cross-sell qualified direct consumer loan products and services
• Perform the new membership account opening process.
• Input, review and approve membership applications in Meridian Link for new members.
• Scan and upload member service request forms and all forms of identification to the membership application in Meridian Link.
• Verify that the account was created successfully and accurately in Symitar and that the member deposit was processed correctly.
• Complete successful due diligence process for every new member, including verification of address and identification.
• Maintain audit log for new accounts opened, and forward membership packages to Account Services.
• Perform the indirect loan closing process
• Validate loan terms in Meridian Link.
• Match contracted loan terms.
• Ensure the application reflects the correct dealership and reserve information.
• Book and fund loans through Meridian Link for applications from CUDL, Dealertrack, and Route One portals.
• Complete ACH origination through online teller for applications from Dealertrack and Route One portals.
• Perform the indirect post funding review process.
• Review funded loan package and new loan records in Symitar.
• Validate all disbursed amounts including dealer reserve
• Ensure that all pertinent loan documents are present and properly signed.
• Fulfill the indirect post-funding Quality Control correction process.
• Monitor indirect correction queues in Meridian Link for Loan or membership applications that have been returned with errors.
• Correct account opening and loan closing errors in a timely manner.
• Call lender or dealer to follow up as needed.
• Process GL adjustment transactions as needed.
• Perform the lien assignment process for all indirect title loans.
• Make initial outbound calls within the first 30 days of funding to ensure lien assignments are in process.
• Perform a second outbound call to follow up prior to 60 days from funding to ensure that the lien assignments are in process.
• At 60 days from funding mail a demand letter for all lien assignments in process and elevate matter to immediate supervisor.
• Maintain timely status comments in Symitar for each auto lien assignment in process.
• Prepare for the next role.
• Complete Level One Loan Officer Training Program by completing extensive training in Underwriting.
• Assist in Dealer Site Visits.
• Support all indirect events.
  

Must be available to travel between Philadelphia, Bucks, and Montgomery Counties.

Qualifications

• At least one to three years of experience with knowledge in lending operations preferred.
• Working knowledge of Symitar and Meridian Link preferred.

EDUCATION

• Requires a minimum of an associate college degree or working toward a four-year college degree education required; a four-year college degree preferred.

WORK HOURS

• Full time position
• Must be available to work evening and Saturday hours.
• Hours are subject to change at any time at the discretion of management based on the needs of the Credit Union.
• Our commitment to your success is enhanced by our competitive rate commensurate with experience and an extensive benefits package including paid time off, health benefits, 401(k) with a generous escalating company match, and future growth opportunities within the company. We work to maintain the best possible professional and environmentally friendly atmosphere for our employees.
• To be considered, correspondence should include a resume listing job history and salary expectations. Please be advised that credit, criminal, employment, drug/alcohol testing and education background checks are conducted on potential candidates. All resumes will be reviewed, but only competitive candidates will be contacted for further conversation.
• Come experience why American Heritage Credit Union is a award winner in the Philadelphia Business Journal Best Places to Work contest!!