Consumer Loan Underwriter - Middletown, NY

Heritage Financial Credit Union; Headquarters (KY); On-site; USD 74,207,000 - 92,754,000; Full time

Benefits offered by this job

Paid time off

Federal holidays

Health insurance

Life insurance

Employee assistance

FSAs/HSA

CareNet concierge

401(k) match

Educational assistance

Volunteer time

Logo-wear

Job summary

Heritage Financial Credit Union is seeking an experienced Consumer Loan Underwriter to evaluate a variety of loan products, including personal, auto, and indirect lending, ensuring timely and sound credit decisions.

The role requires analytical thinking, attention to detail, and strong collaboration with branches and processors to close loans efficiently while maintaining policy compliance.

Qualifications

• Two-year college degree preferred, plus two years of underwriting experience.
• Knowledge of accounting principles, fair lending practices & Lending industry guidelines.
• Experience using PC-based software including Microsoft Office.

Responsibilities

• Underwrite loans in Branch, Online, and Indirect Lending following CU policies.
• Collaborate with branch personnel, processors and other underwriters to ensure complete applications.
• Analyze applicants' financial status, credit, and collateral to determine feasibility of granting loans.

Skills

Analytical

Detail-oriented

Communication skills

Microsoft Office

Education

Two-year degree preferred

Underwriting experience

Tools

Loan Origination System

Job description

Description

Make an impact where your lending expertise matters. At Heritage Financial Credit Union, we're committed to helping our members achieve their financial goals through smart lending decisions and exceptional service. We're looking for an experienced

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Description

Make an impact where your lending expertise matters. At Heritage Financial Credit Union, we're committed to helping our members achieve their financial goals through smart lending decisions and exceptional service. We're looking for an experienced Consumer Loan Underwriter to join our collaborative team and help deliver timely, sound credit decisions while supporting a wide range of consumer and indirect loan products. If you're analytical, detail-oriented, and passionate about helping people, we'd love to hear from you.

Here's a little about us:

Heritage Financial Credit Union is a member-owned financial institution that is committed to helping our members achieve their financial goals and building a stronger community. We believe that everyone deserves access to affordable financial services, and we are dedicated to providing our members with the tools and resources they need to achieve their financial dreams. Our vision is to be the leading financial institution in the communities we serve, and we are committed to creating a culture of excellence where our employees can thrive. We believe in creating a workplace where everyone feels valued and respected, and where we can all work together to achieve our goals. We recognize that our employees are our most important asset, and we are committed to providing them with the training, development, and opportunities they need to succeed.

Our Core Values

Experience:

Go Above Expectations; Create Positive Moments; Personally Acknowledge

Service:

Deliver As One Team; Stay A Step Ahead; Guide with Product Expertise

Integrity:

Do What's Right; Speak the Truth; Own Our Actions

People:

Grow Together; Respect Every Voice; Build Trusting Relationships; Strengthen Culture & Community

POSITION PURPOSE

This position is responsible for underwriting and processing various consumer loan applications, including personal, auto, home improvement, credit card as well as Indirect Lending automotive loans in accordance with Credit Union Policy. Performs a variety of support duties related to the lending function within the credit union.

Essential Functions And Responsibilities

• Perform responsibilities of position in accordance with federal and state regulations, credit union policies and procedures.
• Maintain a thorough understanding of HFCU’s Loan Policy and underwrite loans in accordance with those parameters.
• Proficient at pipeline management with an emphasis on organizational and multi-tasking skills.
• Underwrite loan applications generated through various channels; in Branch, Online, and Indirect Lending following established CU policies and procedures.
• Maintain a working knowledge of current loan fraud trends, leveraging internal tools and resources to evaluate incoming consumer loan applications for potential fraud.
• Collaborate effectively with branch personnel, processors and other underwriters to ensure that loan applications are fully completed, the necessary supporting documentation is received, and the loan closes properly.
• Gather background information on applicants by obtaining credit bureau reports, verify debts, and calculate aggregates and ratios to determine credit unions exposure in terms of secured and unsecured debt.
• Analyze loan applicants’ financial status, credit, and collateral to determine feasibility of granting loans and provide feedback to branch personnel or financial counseling to members if applicable.
• Approve consumer and indirect lending loans within authorized limits and communicate decisions to branch personnel and/or, and dealer if need be. Recommend approval or denial for those in excess of authorized limits; Explain reasons for declines and provide counter offers whenever possible.
• Process adverse action notices for declined loans
• Recommend operational procedures to increase effectiveness of department operations
• Assist in conducting training on loan origination system for end-users and troubleshoot end-user system issues.
• Serve as a resource on consumer products/services of the Credit Union; respond to internal and external loan related member questions & research; may provide guidance on consumer lending practices, loan policies and procedures.
• Work together with all areas of lending including origination, consumer lending, indirect lending, servicing, and collections to ensure an efficient, effective team-based division.
• Process/Analyze/Maintain Lending Department reports as assigned.
• Participate in department and/or strategic projects as directed.
• Meet or exceed the objectives set for accuracy, volume and profitability of all consumer and indirect loans as well as meet or exceed established service level and business unit strategic goals.
• Assist in credit review training for end users.
• Cross-train in additional lending areas, including home equities and commercial lending to broaden underwriting knowledge and support operational needs.
• Perform other related and unrelated duties as requested and therefore required.

Requirements

EDUCATION/CERTIFICATION:

Two-year college degree preferred, plus two years of related underwriting experience; or a comparable combination of education and experience.

Knowledge

Knowledge of accounting principles, fair lending practices & Lending industry guidelines, and good communication skills. This position requires that the employee gain a working knowledge of Bank Secrecy Act (BSA) requirements and how they will affect their work. The employee will comply with all requirements of the BSA and cooperate with the designated BSA Officer in assuring compliance.

Experience

Experience using P.C. based software including Microsoft Office.

Skills/Abilities

Ability to project a professional appearance and positive attitude at all times.

What's in it for you?

Salary:

$25.89 - $32.37 per hour (depending on experience)

Benefits

• Paid Time Off & Paid Federal Holidays
• Medical, Dental, Vision & Life Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSA)/Health Savings Accounts (HSA)
• Supplement Benefits: Critical Illness Care, Identity Theft Protection, Pet Insurance, Legal Services
• BenefitsPlus+ perks program (travel, entertainment, gift cards and so much more)
• CareNet - benefits concierge service
• 401(k) with 5% Employer Match
• Educational Assistance
• Paid Time to Volunteer
• HFCU Logo-wear (that our employees wear with pride!)

Equal Opportunity Statement

Employment at our Credit Union is based upon merit, ability, and qualifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.