Indexing Clerk - National Remote

Lensa; Hartford (CT); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a leading healthcare company as an Indexing Clerk, where your role will involve reviewing and indexing claims and documents. This full-time position offers challenges in a secure environment with development opportunities, and you can work from anywhere in the U.S. The ideal candidate will have a High School Diploma or GED, be proficient in Excel, and work comfortably in a remote setting.

Benefits

Comprehensive benefits package

401k contribution

Incentive and recognition programs

Equity stock purchase

Qualifications

• 1+ years of experience with Microsoft Excel and Microsoft Outlook.
• Basic proficiency with computer applications is required.
• Must be able to work full-time with flexibility in shift hours.

Responsibilities

• Provide claims support by reviewing, researching, and indexing documents.
• Conduct indexing and adhere to quality standards.

Skills

Microsoft Excel

Microsoft Outlook

Basic Computer Proficiency

Typing Speed 60+ WPM

Education

High School Diploma / GED

Job description

Be among the first 25 applicants

Lensa partners with DirectEmployers to promote this job for UnitedHealth Group.

UMR, UnitedHealthcare's third-party administrator (TPA) solution, is the nation’s largest TPA. When you work with UMR, what you do matters. It's that simple... and it's that rewarding.

In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs, and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system. Opportunities are endless for your career development and advancement within UMR due to our record-breaking growth.

Regardless of your role at UMR, the support you feel all around you will enable you to do what you do with energy, quality, and confidence. So, take the first step in what is sure to be a fast-paced and highly diversified career.

The Indexing Clerk is responsible for providing expertise or general claims support to teams in reviewing, researching, and indexing claims and documents.

This position is full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 3:30 pm CST.

We offer 6-8 weeks of on-the-job/shadow-based training. The hours during training will be 8:00 am - 4:30 pm CST, Monday - Friday. The duration of the training is based on the individual candidate and their needs. More details on the training will be discussed further during the interview process by the hiring manager.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities

• Provide general claims support by reviewing, researching, and indexing claims and documents
• Conduct indexing and re-work
• Consistently meet established productivity, schedule adherence, and quality standards
• Recognize claims by determining claim type - HCFA, Hospital, UB, Dental and/or RX and index accordingly
• Recognize documents by determining document type - medical records, appeals, enrollment forms, subrogation, etc.
• Identify more complicated claims and/or documents and refer them to Senior Indexing Clerk or Supervisor

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age OR older
• 1+ years of experience with Microsoft Excel and Microsoft Outlook, including the ability to create, edit, save and send documents, spreadsheets, and correspondence
• Basic proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
• Ability to work full-time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 3:30 pm CST

Preferred Qualifications

• 1+ years of experience working with medical claims
• 1+ years of experience working in a production-based environment
• 1+ years of experience in an office setting environment using a computer as the primary instrument to perform job duties
• Ability to type at the speed of 60+ WPM (words per minute)
• Basic understanding of healthcare claims, forms, and documents

Telecommuting Requirements

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 - $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location, and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.