Independent Victim Advocate

VICTIM SUPPORT; United States; Remote; USD 29,000 - 37,000; Part time

Benefits offered by this job

Flexible working

Birthday leave

Pension plan

Enhanced leave

Employee discounts

Wellbeing support

Job summary

Victim Support is seeking an Independent Victim Advocate to join the team in the West Cumberland area of Cumbria. The role is part time (30 hours weekly) and home-based, with travel across the Cumberland area required. Salary is listed with a full-time equivalent, and benefits include flexible working options and generous leave.

You will assess needs and risk, provide information and emotional support, and coordinate recovery plans across the criminal justice pathway for adult victims of crime.

Qualifications

• Experience delivering a service and working directly with service users in a statutory, voluntary or community setting.
• Experience with vulnerable adults and/or families.
• Ability to work without direct supervision, prioritising work and managing competing demands.
• Ability to complete needs and risk assessments.
• Demonstrated empathy in client interactions.

Responsibilities

• Deliver excellent services to adult victims of crime through information, practical and emotional support from the point of crime through the criminal justice process.
• Help people cope and recover from the effects of crime.
• Act as a single point of contact, undertaking needs and risk assessments.
• Coordinate the overall delivery of the cope and recovery plan with other service providers.

Skills

Empathy

Needs assessment

Risk assessment

Prioritising work

Job description

We have an exciting opportunity for an Independent Victim Advocate to join the team in the West Cumberland area of Cumbria, working 30 hours a week. This role is offered as a homebased role but with the expectation to travel across the Cumberland area.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we’d love to hear from you…

Area of Business

Operations

Number of Vacancies

1

Location or Function

Cumbria

Full time/Part time

Part time

Hours per week

30

Work schedule

4 days per week - 9am-5pm

Basic Salary

£22,201.60 per annum (FTE £27,752.00 per annum)

Allowances

Home Working

Contract type

Permanent

DBS required?

Enhanced

Police vetting required?

Yes

Closing Date

05/11/2026

Ref No

7036

What we offer

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the role

As an Independent Victim Advocate you will:

• deliver excellent services to adult victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process.
• help people cope and recover from the effects of crime.
• act as a single point of contact, undertaking effective need and risk assessments.
• coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims.

You will need:

• Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting
• Previous experience of working with vulnerable adults and/or families
• To be able to work without direct supervision, prioritising work and managing competing demands
• The ability to complete needs and risk assessments
• To demonstrate empathy

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we’re proud to celebrate diversity and create a workplace where everyone feels they belong. We’re committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.