Independent Luxury Brand Experience Evaluator

CXG Holdings Inc; Polska; Hybrid; USD 20,000 - 40,000; Part time

Job summary

CXG group is seeking Freelance Luxury Brand Evaluators to enhance customer experience in a dynamic industry. You will conduct evaluations of luxury brands and provide valuable feedback that shapes brand strategy. No prior experience is needed, just a passion for customer experiences and the integrity to assess various luxury products.

As an evaluator, you'll select assignments that fit your profile and may involve visiting stores or purchasing products. Your contributions will have a significant impact on luxury brand strategies.

Qualifications

• Must be 21 years or older.
• Existing client of premium and luxury brands.
• Not contractually engaged with any retail brands.

Responsibilities

• Conduct discreet evaluations of luxury brands in-store or online.
• Provide objective feedback about experiences.
• Complete questionnaires after evaluations.

Skills

Punctuality

Attention to detail

Organizational skills

Customer experience awareness

Observant

Reliability

Job description

Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.

As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.

Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations.

Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.

Responsibilities:

• Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
• Provide objective feedback about your experiences.
• Choose assignments that align with your profile and interests.
• Complete questionnaires after each evaluation.
• Comply with all given project objectives and special requirements from the luxury brand we represent

How to Apply:

To become an evaluator with us, follow these simple steps:

1. Register on live.cxg.com and receive an email with your credentials.
2. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you.
3. Check the ‘welcome package’ and pass the general certification.
4. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.

About CXG:

CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com.

Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.

Contact us for more information!

• Must be 21 years or older.
• Existing client of premium and luxury brands.
• Not contractually engaged with any retail brands, to maintain integrity.
• Punctual, organized, detail-oriented, reliable.
• Observant, passionate about customer experience.
• No prior experience needed, we look for honest feedback from real customers.