Independent Living Program Manager

Socket.dev; Newton (MA); On-site; USD 65,000 - 70,000; Full time

Job summary

Pathway to Possible is seeking a Program Manager for the Independent Living Program in the Newton/Wellesley area. This full-time role oversees staffing, scheduling, and fiduciary duties while ensuring high-quality services for adults with developmental disabilities.

The position requires leadership, regulatory knowledge, and coordination with DDS and DPH. Responsibilities include supervising staff, managing budgets, and ensuring safety and compliance across programs.

Qualifications

• Bachelor's degree in human services or related field.
• Graduate degree and/or 5 years program management experience preferred.
• Commitment to empowerment of individuals with intellectual and developmental disabilities.
• Familiarity with the DDS delivery system.
• Massachusetts Driver's License required.
• MAP certification preferred.
• First Aid and CPR certified; experience with individuals with complex medical needs preferred.
• Proficient with Microsoft Office Suite or related software.
• Legally authorized to work in the United States.
• CorI, SORI, and DPPC background checks as required by law; fingerprinting per DDS.

Responsibilities

• Follow all policies and procedures of Pathway to Possible and DDS guidelines.
• Provide regular supervision and feedback to case management staff.
• Schedule and approve staffing to meet individual contracts.
• Provide up to 10 weeks of on-call coverage per year.
• Be an active member of the management team and participate in meetings and training.
• Ensure client health care and medical needs are met.
• Maintain knowledge of clients' financial resources and entitlements.
• Ensure safety programs and ISP plans are implemented and documented monthly.
• Direct case managers in monitoring medical/dental appointments for residents.
• Train ILP case managers in HCSIS, ICENTRIX, client banking.

Skills

Microsoft Office

Education

Bachelor's degree in human services or related field

Graduate degree or 5 years program management experience

MAP certification

First Aid and CPR certification

Job description

Description

Job Type: Full-time, Benefit-eligible Position

Salary: $65,000-$70,000 annually

Location: Wellesley and Newton, MA

Supervisor: P2P Program Director

Schedule

• 40Hours per week/Full Time (Monday – Friday, 10am-6pm)

PURPOSE

Pathway to Possible is a congregate care facility andprovides independent living and assisted living for adults with developmental disabilities in the Newton and Wellesley areas. The program provides housing and support services for adults referred to us by the Department of Developmental Services. In addition to housing the Program goal is to:

• Develop skills and abilities needed to be productive members of their residential program.
• Develop skills and abilities needed to live independently if able.
• Establish and promote lifelong connections.

Pathway to Possible is responsible for providing a safe and healthy environment, and a welcoming atmosphere, while ensuring the safety of the residents.

JOB DESCRIPTION

The Program Manager is responsible for the overall operation of the Independent Living Program, ensuring high-quality services to individuals, scheduling and supervising support staff, fiduciary oversight, overseeing medicalappointments and communication, and administrative duties as required by P2P, DDS and DPH.

RESPONSIBILITIES

• Follow all policies and procedures as outlined in the Pathway to Possible (P2P) Personnel Policies and Procedures and the P2P Policies to Promote Human Dignity.
• Provide regular documented supervision and feedback to case management staff ensuring the safety and well-being of all clients.
• Schedule and approve staffing to provide staffing as needed and required per individual contract
• Provide up to 10 weeks of on-call coverage per year.
• Be an active member of a management team, participating in agency-wide events, staff meetings, and training.
• Ensure that all client health care and medical needs are met.
• Maintain a thorough knowledge of individuals’ financial resources, including government benefits, housing subsidies and other resources that they may be entitled to. Ensure client compliance with entitlement benefits.
• Ensure that all safety programs and policies are communicated to staff and are implemented and practiced consistently, including ensuring all safety plans are accurate and current.
• Ensure ISP plans are developed and implemented in accordance with P2P and DDS guidelines. Ensure that the proper monthly documentation is completed.
• Direct case managers to oversee the monitoring and scheduling of medical/dental appointments for each resident in the home.
• Participate in P2P and Department of Developmental Services training programs and attend all Program Manager meetings.
• Monitor and coordinate with HMO to ensure proper operation of house, grounds, vehicles, furnishings and equipment, and physical plant.
• Maintain all program records according to established guidelines and state and federal requirements.
• Maintain financial accounts and budgetary guidelines in alignment with state, federal and P2P guidelines.
• Accurately document and report monthly billing based on hours of service received by each individual.
• Provide appropriate number of hours of service for each individual based on their DDS contracts and individual need.
• Maintain relationships with involved families, guardians, and other providers.
• Training ILP case manager in HCSIS, ICENTRIX, client banking

QUALIFICATIONS/REQUIREMENTS

• Bachelor's degree in human services or related field
• A graduate degree and/or 5 years program management experience is preferred.
• A commitment to the empowerment of individuals with intellectual and developmental disabilities
• Familiarity with the DDS delivery system
• A valid Massachusetts Driver's License required
• Current MAP certification preferred.
• First AID and CPR Certified are required, and Experience with individuals who have complicated medical needs is preferred.
• Proficient with Microsoft Office Suite or related software.
• Legally authorized to work in the United States
• Clearance of CORI background checks as required by state and federal law
• Clearance of DPPC registry as required by state law
• A cleared search of finger printing through the DDS criminal background check

Physical Requirements

• Must be able to lift up to 15 pounds
• Must be able to provide physical assistance to adults using wheelchairs
• Must be able to evacuate individuals supported within 2 ½ minutes
• Must be able to assist individuals in transferring from sitting to standing

Other requirements

• Proficient with Microsoft Office Suite or related software.
• Legally authorized to work in the United States.
• Valid Massachusetts driver's license.
• Clearance of CORI and SORI background checks as required by state and federal law.
• Clearance of DPPC registry as required by state law
• A cleared search of finger printing through the DDS criminal background check
• Current MAP certification and maintain MAP certification for the duration of employment.
• Comfortable working in an environment with a therapeutic cat.