Independent Living Case Coordinator

Marc Community Resources Ltd; Middletown (CT); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Pension

Paid time off

Job summary

IMPACT is seeking an Independent Living Case Coordinator to ensure personalized supports for individuals in home, work, and community settings. You will liaise with DDS case managers and guardians, prepare reports, and maintain Therap records, representing IMPACT at IP meetings.

The role involves face-to-face work with individuals, securing reimbursements, and assisting the Director of Independent Living with monthly billing, record reviews, and administrative tasks. Monday–Friday, FT.

Qualifications

• High School Diploma or GED is required.
• Valid CT Driver’s License is required.
• 3–5 years of experience with individuals with ID/DD and challenging needs.
• Willingness to work a flexible schedule across programs.
• CPR/First Aid, PMT, and DDS Medication Administration Certification as required.
• Excellent computer skills with MS Word, Excel, Outlook and PowerPoint.
• Experience with Therap and EVV is strongly preferred.

Responsibilities

• Serve as liaison between DDS case managers/guardians; ensure fluent, proactive communication.
• Prepare reports and represent IMPACT at IP meetings; maintain Therap records.
• Assist the Director of Independent Living with monthly billing, record reviews, and overall administrative support.
• Complete work face-to-face with individuals in their homes or at the main location; ensure reimbursement.
• Support program needs with flexible scheduling and cross-program coverage.

Skills

Communication

Flexibility

Documentation skills

Client liaison

Microsoft Office proficiency

Education

High School Diploma/GED

Tools

Therap

EVV

Microsoft Word/Excel/Outlook/PowerPoint

Job description

The Independent Living Case Coordinator ensures that individuals supported by IMPACT in the Independent Living department have adequate and continuous personalized supports that enable them to participate fully in life opportunities in their home, at work and in the community. The Coordinator acts as a liaison between DDS case managers and/or guardians, ensuring communication is fluent and proactive, preparing reports and representing IMPACT at IP meetings and the development and maintenance of records in Therap.

The Independent Living Case Coordinator has a dual role and completes their individualized work with the individuals’ receiving support, whether that is in their own home or at our main location. The case coordinator completes such work, face to face, and ensures appropriate reimbursement is secured. Secondly, the Coordinator assists the Director of Independent Living with monthly billing, record reviews, and provides overall administrative support.

Qualifications & Training:

• Minimum of a High School Diploma/GED
• Valid CT Driver’s License
• Typically, 3-5 years of job experience. Experience working with individuals with ID/DD and physical disabilities exhibiting challenging medical, physical, and behavioral needs required for some programs. Will train individuals with a genuine commitment and interest in working with adults with ID/DD.
• Willingness to work a flexible schedule; including different programs as needed.
• Ability to maintain assigned work hours.
• Have or be able to obtain CPR/First Aid, PMT, and DDS Medication Administration Certification, as required.
• Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Experience/proficiency in Therap and EVV (Electronic Visit Verification) strongly preferred.

We offer flexible schedules, competitive salaries, and a generous benefits package – Employee health, dental, pension, paid time off, and other benefits - to eligible employees. A comprehensive training program is provided to give new employees an introduction to the job and field, as well as a clear understanding of the high standards expected of employees at IMPACT.

COME JOIN OUR TEAM!!!

IMPACT IS AN AFFIRMATIVE ACTION - EQUAL OPPORTUNITY EMPLOYER

Monday - Friday (FT 40 hours)
Flexibility required based on program needs.