Independent Freight Agent

4Leaf Services; Salt Lake City (UT); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Fully Remote work environment

AI/Tech platform access

Back-office support

Job summary

4Leaf Services seeks an Independent Freight Agent to own customer relationships and drive growth by connecting shippers with qualified carriers and managing freight from booking to final delivery.

You will leverage company technology to optimize rates, timelines, and service quality, coordinating across major time zones and maintaining a robust carrier network. Remote work is supported.

Qualifications

• Prior freight brokerage experience and ability to generate freight and negotiate rates.
• Active, transferable book of business with direct shipper relationships.
• Experience managing full lifecycle from booking to delivery.
• Hands-on use of freight tech including load boards, TMS, carrier verification, CRM.
• Comfort with multiple freight modes: FTL, LTL, reefer, flatbed, drayage, etc.
• Knowledge of broker-cacier responsibilities, insurance, and compliance.
• Experience with fraud prevention in freight brokerage.
• Ability to coordinate shipments across multiple time zones and respond to urgent issues.

Responsibilities

• Build and maintain relationships with shippers and qualified carriers.
• Negotiate competitive rates and terms while keeping profitable freight.
• Coordinate and track shipments for timely, accurate delivery.
• Resolve delays, claims, and service issues with all stakeholders.
• Grow a personal book of business using company tech and support.

Skills

Relationship management

Negotiation

Freight lifecycle management

Fraud prevention

Time management

Customer engagement

Tools

DAT

Truckstop

McLeod

MercuryGate

Aljex

Highway

Carrier411

RMIS

Salesforce

HubSpot

Job description

4Leaf Services is a transportation brokerage platform built to support independent logistics agents and small freight brokerages as they grow their business. The company provides the resources, technology, and operational support needed to help agents serve customers effectively, strengthen carrier networks, and build lasting momentum in a competitive logistics market.

This opportunity is suited to a freight professional who thrives on owning customer relationships, moving quickly, and driving business growth through strong execution. As an Independent Freight Agent, you will play a central role in connecting shippers with qualified carriers, managing freight from initial booking through final delivery, and helping create reliable outcomes for customers across a range of shipping needs.

Responsibilities

• Build and manage relationships with shippers and qualified freight carriers.
• Negotiate competitive rates and terms while maintaining profitable freight transactions.
• Coordinate and track shipments to ensure timely, accurate delivery performance.
• Resolve transportation delays, claims, and service issues with all stakeholders.
• Grow an independent book of business using company technology and support.

Required Qualifications

• Prior experience in freight brokerage, with a strong understanding of how to generate freight and negotiate freight rates.
• An established, active, and transferable book of business, along with established direct shipper relationships.
• Experience overseeing the full freight lifecycle from booking through delivery.
• Hands‑on experience using freight brokerage technology, including load boards, Transportation Management Systems (TMS), carrier verification platforms, and customer relationship management tools.
• Comfort working across major freight modes and types, including full truckload, LTL, reefer, flatbed, drayage, and specialized freight.
• Strong working knowledge of freight brokerage compliance, including broker‑carrier responsibilities, insurance requirements, and transportation compliance procedures.
• Experience with fraud prevention in freight brokerage, including recognizing and preventing double brokering, carrier identity theft, fraudulent dispatchers, cargo theft, and suspicious changes to carrier contact or payment information.
• Experience handling freight claims, cargo damage, shortages, delivery discrepancies, and related documentation and communication.
• Availability to coordinate shipments across Eastern, Central, Mountain, and Pacific time zones as required by the customer base, and readiness to respond to urgent shipment issues outside standard business hours when needed.

Preferred Qualifications

• 2+ years of experience as an Independent Freight Agent, Freight Broker, or Freight Sales Representative.
• Experience using DAT and Truckstop for sourcing carriers, posting loads, negotiating rates, and monitoring freight market conditions.
• Experience using McLeod, MercuryGate, Aljex, or similar TMS platforms.
• Experience using Highway, Carrier411, RMIS, or similar tools for carrier onboarding, verification, and fraud prevention.
• Experience using Salesforce, HubSpot, or other CRM platforms to manage shipper relationships, sales pipelines, customer outreach, and freight opportunities.
• Availability for occasional weekend communication or load monitoring based on active shipments and customer requirements.

What You Get

• AIGentech™ Technology Platform with AI Load Building, In‑System Bidding, Carrier Monitoring, Dynamic Pricing, Real‑Time Tracking, Document Control, and Quick Pay options
• Full Back‑Office Support including billing, invoicing, compliance, and administrative workflows
• Fully Remote work environment
• Access to a Digital TMS and National Carrier Network