Inclusive Communications Lead (Accessibility Focus)

Golden Gate Regional Center (GGRC); San Mateo (CA); On-site; USD 76,000 - 91,000; Full time

Benefits offered by this job

Medical and Dental benefits

Employer 403(b) retirement plan withem

Generous paid leave and holidays

Job summary

Golden Gate Regional Center (GGRC) is seeking a Communications Specialist to join our San Francisco office (with openings in San Mateo and San Rafael). You will support accessibility-forward communications across internal and external channels, manage workflows, and help build practices enabling effective, inclusive communications organization-wide.

You will collaborate with leadership and program teams to coordinate projects, ensure clarity, timeliness, and alignment, and maintain materials

Qualifications

• 5-8+ years of experience in communications, public affairs, or a related field.
• Experience managing social media for similar organizations.
• Experience coordinating communications across teams or departments.
• Demonstrated experience supporting disability inclusion, accessibility, and respectful representation.
• Familiarity with legislative and public policy processes.
• Experience with content management systems and video/visual storytelling tools.
• Multilingual skills (e.g., Spanish, Chinese, Tagalog).

Responsibilities

• Implement communications strategies and tactics aligned with GGRC's mission and priorities.
• Maintain communication planning tools, calendars, and coordination systems.
• Coordinate editorial calendars, cross-team content workflows, and messaging across teams to ensure consistency and alignment.
• Track deliverables, timelines, and dependencies across multiple projects.
• Ensure requests through the website contact and elsewhere are routed to the appropriate department.
• Serve as a quality control lead across all communications, ensuring clarity, consistency, and alignment with established standards.
• Ensure all communications meet accessibility and inclusion standards (plain language, ADA compliance, multilingual access where appropriate).
• Manage and maintain communications channels, including website, social media, newsletters, and publications.
• Use analytics, feedback, and community input to spot gaps or inconsistencies and drive continuous improvement.
• Identify when to leverage external consultants or additional resources.
• Support department teams in developing and delivering clear, consistent communications; maintain feedback loops.
• Serve as a resource and partner to staff, helping them communicate clearly and effectively.
• Develop and maintain templates, tools, and guidance for consistent communications.
• Support trainings and coaching to strengthen staff and board communication skills at all levels.
• Reinforce best practices in accessible, inclusive, and respectful communication.
• Help build a culture of clarity, responsiveness, and accountability in communications.
• Support storytelling efforts by helping staff identify and capture compelling stories that reflect GGRC's impact.
• Identify growth areas and bring in third party experts as needed to strengthen the team's communications skills.
• Coordinate communications to priority audiences, including individuals with developmental disabilities, families, providers, policymakers, and community partners.
• Support development and distribution of external communications (e.g., announcements, updates, press releases).
• Ensure materials reflect dignity, clarity, and lived experience of the communities GGRC serves.
• Coordinate media inquiries, public statements, and outreach logistics as needed.
• Coordinate communications for events, including timelines, materials, and outreach, ensuring clear, consistent, and accessible information for all audiences.

Education

BA in Communications/Marketing/Business/Literature or related

Job description

Golden Gate Regional Center (GGRC) is seeking a Communications Specialist to join our San Francisco office (with openings in San Mateo and San Rafael). You will support accessibility-forward communications across internal and external channels, manage workflows, and help build practices enabling effective, inclusive communications organization-wide.

You will collaborate with leadership and program teams to coordinate projects, ensure clarity, timeliness, and alignment, and maintain materials