Inclusion Coordinator

JCC Association of North America; West Hartford (CT); On-site; USD 20,000 - 24,000; Part time

Job summary

Mandell JCC of Greater Hartford is seeking an Inclusion Coordinator to develop and deliver programs that support social integration for adults with special needs. You will design engaging activities, foster relationships with families and partner agencies, and ensure an inclusive, welcoming environment.

The role emphasizes high-quality customer service, conflict-resolution skills, and collaboration with staff.

Qualifications

• Bachelor's Degree preferred; at least one year of related experience.
• CPR and First Aid preferred.

Responsibilities

• Design and facilitate social, educational, and recreational programs for adults with special needs.
• Build and maintain relationships with participants, families, caregivers, and partner agencies.
• Provide welcoming, safe environments with strong customer service and conflict resolution.
• Manage scheduling, registration, event coordination, and communications with families and agencies.
• Collaborate with colleagues and external partners and participate in team meetings.

Skills

Teamwork

Communication

Engage adults with special needs

Customer service

Conflict resolution

Multitasking

Education

Bachelor's degree preferred

1 year related experience

Job description

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Location and Job Title:

Inclusion Coordinator
Mandell JCC of Greater Hartford
335 Bloomfield Ave
West Hartford, CT 06117

Principal Responsibilities:

The Inclusion Coordinator is responsible for developing, coordinating, and implementing programs that support the social integration and acculturation of individuals with special needs. This role involves planning activities, fostering relationships with partner agencies, and ensuring a welcoming, inclusive, and engaging environment for participants.

• Design, plan, and facilitate engaging social, educational, and recreational programs for adults with special needs, including recurring and special events
• Build and maintain relationships with participants, families, caregivers, and partner agencies, and represent the program within the community
• Provide a warm, welcoming, and safe environment through high-quality customer service and professional conflict resolution
• Manage scheduling, registration, event coordination, and communication with families, group homes, and agencies; comply with CT State Mandated Reporter requirements
• Collaborate with colleagues and external partners, and participate in team meetings and professional development opportunities
• Current programs include music thearpy, fitness, pottery, yoga, healthy snacks, bingo, virtual programs and annual Fashion Show.

Minimum Qualifications:

Education: Bachelor's Degree preferred; at least one year of experience in a related field.

Experience: Minimum one year of experience in a related field.

Licensure: CPR, First Aid preferred.

Knowledge, Skills, and Abilities:

• Strong teamwork and collaboration skills
• Excellent verbal and written communication abilities
• Ability to effectively engage with adults with special needs and their families
• Exceptional customer service and conflict-resolution skills
• Strong multitasking abilities, with the capability to handle multiple projects simultaneously

Physical & Mental Demands:

• Must be able to meet the physical demands of the role, including standing or sitting for extended periods

Current position averages less than 10 hours/week.

Salary:

Under $25,000

Agency Information:

Your Mandell JCC is a community of people of all ages, stages and beliefs who share laughter, learning, listening, and leading. Members are part of a "neighborhood" where minds grow more active, bodies grow stronger, and friendships grow exponentially.
On its main campus in West Hartford, you will find a range of fitness, recreation, education and cultural facilities including a state-of-the-art fitness center, a cultural center, a preschool, an aquatics center, a theater, a family room, an art gallery, and lecture hall.

The Mandell JCC is committed to inclusion and to enabling all individuals to participate in social, cultural and educational experiences, whenever possible, through reasonable accommodation, unless doing so constitutes an undue hardship and/or is not readily achievable. We are a Jewish community open to everyone regardless of faith, who value caring for and sharing with each other. It is a place that is warm and inclusive. It is a place to call your own.