Incident Response Analyst I

Astreya Inc.; Austin (TX); On-site; USD 59,812 - 94,440; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

FSA Health

Commuter benefits

Continuing Education

401k plan

Life insurance

Disability insurance

Tuition reimbursement

Paid time off

Paid holidays

Job summary

Astreya Inc. in Austin, TX is seeking an Incident Response Analyst I to monitor security events, triage alerts, and support investigations in a 24x7 operations setting. You will escalate confirmed threats and help update run books.

The role emphasizes hands-on incident handling, coordination with cross-functional teams, and documentation of findings for executive reporting.

Qualifications

• Experience in managing Data center enterprise incidents (facility, NOC, SOC).
• Knowledge of incident handling in 24x7 operations centers.
• Familiarity with UPS, generators, and PDUs during outages.
• Experience with DCIM and BMS monitoring tools.
• Ability to follow Emergency Operating Procedures and MOPs.
• Vendor coordination under tight SLAs.

Responsibilities

• Lead entry-level incident handling and triage in a 24x7 setting.
• Escalate confirmed threats and support investigations.
• Coordinate cross-functional responses and update runbooks.
• Produce executive-level incident reports and documentation.
• Align IR activities with regulatory standards.

Skills

Incident IO

Grafana

Ring

JIRA

Teleport

Confluence

Log sources (Windows)

Log sources (Linux)

Analytical skills

Regulatory standards (SOC 2)

Regulatory standards (HIPAA)

Regulatory standards (NIST)

Regulatory standards (ISO 27001)

Technical documentation

Education

Associate’s degree in IT

Bachelor’s degree in Information Systems

3–5 years incident response in data center

Tools

BMS

DCIM

JIRA

Confluence

Job description

## Incident Response Analyst IApplylocations: Austin, TXtime type: Full timeposted on: Posted Todayjob requisition id: R0016477* **Scope** + Entry-level monitoring; triages basic alerts; supports investigations. + Conducts initial incident investigations, escalates confirmed threats, and updates run books. + Leads incident handling, coordinates cross-functional responses, and performs forensic analysis. + Oversees incident response strategy, threat hunting, red/blue teaming initiatives, and executive-level reporting.* **Essential Duties and Responsibilities:** + Minimum of 3-5 years' experience in a command center, service center, or similar 24x7 operations center environment. + Critical Power: Experience responding to failures in Uninterruptible Power Supplies (UPS), emergency generators, and Power Distribution Units (PDUs). + Cooling & HVAC: Proven track record handling cooling loops, chillers, and Computer Room Air Conditioning (CRAC) units during thermal emergencies. + Monitoring Tools: Hands-on experience triaging real-time alerts from Building Management Systems (BMS) and Data Center Infrastructure Management (DCIM) tools. + Standard Operating Procedures: Following and executing Emergency Operating Procedures (EOPs) and Method of Procedure (MOP) documents. + Vendor Management: Experience coordinating with external utility companies, fuel delivery vendors, and specialized equipment technicians under tight SLAs.* **Education and/or Work Experience Requirements:** + Experience in managing Data center enterprise incidents. (facility, noc, soc etc.) + Associate’s degree in IT, or equivalent experience. 0–2 years in IT or Security Ops. + Bachelor’s degree in Information Systems, or Computer Science. 2–4 years SOC/IR experience. + 3–5 years of experience in incident response in data center environment.* **Knowledge, Skills & Abilities:** + Hands-on experience with Incident io, Grafana, Ring, JIRA, Teleport, Confluence. + Familiarity with log sources (Windows, Linux, firewalls, cloud logs) + Strong analytical, troubleshooting, and decision-making skills under pressure. + Familiarity with regulatory standards (e.g., SOC 2, HIPAA, ISO 27001, NIST). + Excellent written and verbal communication, including technical documentation.* **Competencies:** + Active learner, methodical, eager to follow procedures, dependable. + Analytical, responsive, detail-oriented, collaborative, capable of leading investigations. + Strategic, able to lead IR efforts, skilled at executive communication, mentor to junior analysts.**Salary Range**$59,812.00 - $94,440.00 USD (Salary)* *Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit.** *Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors.***Astreya** **offers comprehensive** **b****enefits to all Regular, Full-Time Employees,** **including:*** Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only* Dental provided through UHC* Nationwide Vision provided by UHC* Flexible Spending Account for Health & Dependent Care* Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)* Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera* Corporate Wellness Program provided by Goomi Group* Employee Assistance Program* Wellness Days 401k Plan* Basic and Supplemental Life Insurance* Short Term & Long Term Disability* Critical Illness, Critical Hospital, and Voluntary Accident Insurance* Tuition Reimbursement (available 6 months after start date, capped)* Paid Time Off (accrued and prorated, maximum of 120 hours annually)* Paid Holidays* Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law