Incident Commander (Armed)

Surefox North America Inc; Fremont (CA); On-site; USD 41,000 - 44,000; Full time

Job summary

Surefox North America Inc is seeking an experienced Full-time Armed Flex Security Agent to join our Bay Area team. You will guard client personnel and property, deter threats, and respond to emergencies with professionalism and integrity.

Responsibilities include patrolling designated areas, documenting incidents, coordinating with supervisors, and providing exceptional customer service while traveling within the Bay Area as needed.

Qualifications

• Must be eligible for employment in the United States.
• Must be 21 years of age or older per state licensing guidelines.
• Ability to pass extensive background check and drug screening.

Responsibilities

• Maintain a safe, secure environment and monitor areas of responsibility.
• Enforce regulations, directives, and policies while serving clients and guests.
• Prepare incident reports and coordinate with supervisors on security matters.
• Provide professional customer service and deter unauthorized access.
• Travel within the Bay Area as required to meet client needs.
• Respond promptly to emergencies and coordinate with local authorities when needed.

Skills

Armed security

Incident command

Patrols

Emergency response

Customer service

Job description

Surefox North America Inc is a veteran-owned company that prides itself on creating a diverse and unique culture of trained and talented individuals. We seek an experienced Full-time Armed Flex Security Agent with high integrity and professionalism who can join our team here in the Bay area. You will be working on uniquely assigned projects under the guidance of Shift Supervisors and the Area Managers. In your day-to-day role as an Armed Flex Security Agent, you will be acting as a liaison between Surefox and its clients while providing professional security guarding services with the goal of protecting client personnel and property as well as deterrence and emergency response. You will perform all duties in accordance with Surefox and client policies and procedures, and all state & federal regulations. Other responsibilities include responding to emergency events, medical & non-medical issues, staffing deficiencies, and handling client requests in a timely manner. Under certain circumstances, a Armed Flex Security Agent will be expected to initiate preliminary investigations by writing incident reports on all internal client and company issues. We are looking for someone who has exceptional observational skills and pays close attention to detail as well as being highly dependable. As we encourage veterans and candidates that are currently in the military reserve to apply, we welcome all who share the same passions for protection as we do. We are not offering visa sponsorship for this position at this time. Base hourly rate: $30.00 - $32.00 Must have a current California BSIS Armed Guard Card Well maintained firearm (must be the same caliber listed on the permit) - Glock 17 or 19 preferred.

What you will do:

The Armed Incident Commander position maintains a safe, secure, and welcoming environment for our clients and their guests by monitoring the areas of responsibility specified by our clients. Armed Incident Commanders maintain order while enforcing regulations, directives, and policies. Armed Incident Commanders will provide the highest level of customer service and information to a client's employees, customers, guests, and vendors while serving as a physical deterrent. Develop relationships with clients, facilitate collaboration, and have the ability to influence informally across different departments within the team. Must be willing to travel within the Bay Area (California).

• Track and report on program performance and compliance requirements within the provided guidelines.
• Perform security patrols of designated areas on foot while monitoring access.
• Watch for unusual activity and respond immediately and safely to emergency situations on-site.
• Contact the police or fire department if and when there is an emergency.
• Permit authorized persons to enter property and monitor entrances and exits.
• Observe departing personnel to protect against theft of company property.
• Prepare reports on accidents, incidents and suspicious activities.
• Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner.
• Attend project meetings upon request to assess the security implications of proposed changes.
• Work independently and adapt to various work-paces while always maintaining a high-level of attentiveness and energy.

What is required:

• Must be eligible for employment within the United States
• Must be a minimum of 21 years old per state licensing guidelines
• Must be able to pass an extensive background check and drug screening