Armed Security Guard

Surefox North America Inc; San Francisco (CA); On-site; USD 45,460 - 64,747; Full time

Job summary

Surefox North America Inc is seeking an experienced Armed Incident Commander in San Francisco, CA, to ensure a secure environment for top Silicon Valley clients. You will work closely with Shift Supervisors and Area Managers, acting as a liaison with clients while responding to emergencies and other duties.

The ideal candidate will have exceptional observational skills, effective communication abilities, and the capability to handle crises. Applicants must pass a background check and be at least 21 years old.

Qualifications

• Must be eligible for employment within the United States.
• Must be at least 21 years old per state licensing guidelines.
• Must pass an extensive background check and drug screening.
• Must have a current BSIS guard card or be eligible for it.
• Demonstrated competence in reacting to emergencies.

Responsibilities

• Maintain a secure environment for clients and guests.
• Provide high-level customer service and enforce regulations.
• Prepare reports on accidents or suspicious activities.
• Conduct security patrols and monitor access points.

Skills

Exceptional observational skills

Effective communication

Good judgment

Ability to handle emergencies

Education

High school degree or equivalent

Tools

Firearm

CPR and First Aid certification

Job description

Job Overview

Surefox North America Inc is a veteran owned company that prides itself on creating a diverse and unique culture of trained and talented individuals. We are currently seeking an experienced full time Armed Incident Commander with high integrity and professionalism to join our team here in the Bay Area. You will be working on unique projects under the guidance of the Shift Supervisors and Area Managers for our top Silicon Valley clients. In your day to day role as an Armed Incident Commander, you will be acting as a liaison between Surefox and its clients while providing deterrence and emergency response. You will perform all duties in accordance with client policies and procedures and all state & federal regulations. Other responsibilities include medical & non‑medical response, staffing, and handling client requests in a timely manner. Under certain circumstances an Incident Commander will be expected to initiate preliminary investigations by writing incident reports on all internal client and company issues. We are looking for someone who has exceptional observational skills and pays close attention to detail. While we encourage veterans and candidates that are currently in the military reserve to apply, we welcome all who share the same passions for protection as we do.

We are not offering visa sponsorship for this position at this time. Base Hourly Rate: $40.00

What you will do

• The Armed Incident Commander position maintains a safe, secure, and welcoming environment for our clients and their guests by monitoring the areas of responsibility specified by our clients.
• Armed Incident Commanders maintain order while enforcing regulations, directives, and policies.
• Armed Incident Commanders will provide the highest level of customer service and information to a client’s employees, customers, guests, and vendors while serving as a physical deterrent.
• Develop relationships with clients, facilitate collaboration, and have the ability to influence informally across different departments within the team.
• Track and report on program performance and compliance requirements within the provided guidelines.
• Perform security patrols of designated areas on foot while monitoring access.
• Watch for unusual activity and respond immediately and safely to emergency situations on‑site.
• Contact the police or fire department if and when there is an emergency.
• Permit authorized persons to enter property and monitor entrances and exits.
• Observe departing personnel to protect against theft of company property.
• Prepare reports on accidents, incidents and suspicious activities.
• Provide assistance to employees and create a safe and friendly environment for visitors and clients in a professional manner.
• Attend project meetings upon request to assess the security implications of proposed changes.
• Work independently and adapt to various work‑paces while always maintaining a high‑level of attentiveness and energy.

What is required

• Must be eligible for employment within the United States.
• Must be a minimum of 21 years old per state licensing guidelines.
• Must be able to pass an extensive background check and drug screening.
• Must live within driving distance or be willing to relocate.
• Must have a current BSIS guard card or be eligible to qualify for a guard card.
• Must have a current BSIS Armed Guard Card or be eligible to qualify for a well‑maintained firearm (must be the same caliber listed on the permit).
• Must have a high school degree or equivalent.
• Demonstrated competence in reacting to and handling emergencies.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Good judgment with the ability to make timely and sound decisions.
• Ability to understand and follow written and verbal instructions.
• Ability to work independently and as a team member.
• All applicants must be able to pass the Surefox Physical Agility Test (SPAT), with or without reasonable accommodation, prior to the scheduled start date.
• CPR and First Aid Training is required.

What is desired

• Security or law enforcement related experience preferred.
• Military background is a plus.
• Report writing experience preferred.

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