Incident and Client Advisory (ICA) LATAM Associate

JPMorgan Chase; Plano (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

JPMorgan Chase in Plano, TX seeks a risk management professional to analyze alerts, assess financial crime risks, and advise bankers on risk dispositions for the Private Bank. The role requires coordinating with regional teams to ensure compliant, well-documented decisions.

Qualifications include 3+ years in financial services or risk management, a BA/BS or equivalent, and strong communication. Spanish/Portuguese fluency preferred; advanced licenses like CAMS or Series 7 are a plus.

Qualifications

• 3+ years of experience in financial services and/or risk management.
• BA/BS degree or equivalent risk management and/or client service track record.
• Analyze complex problems with strong attention to detail and disciplined issue identification.
• Sound and balanced judgment when evaluating risk signals and recommending dispositions.
• Effective written and verbal communication with clear documentation of findings and decisions.
• Coordinate issues across regions and/or divisions and prioritize in a fast-moving environment.
• Fluency in Spanish and/or Portuguese preferred to support LATAM/GFG front office partners.
• Advanced degrees, certifications, or licenses such as JD, MBA, CAMS, and/or Series 7 preferred.

Responsibilities

• Receive inbound alerts and determine disposition, including escalation to Committee when warranted.
• Review negative news and screening results to identify risk implications.
• Assess transaction-related alerts to evaluate risk drivers, context, and actions.
• Evaluate financial crime alerts and recommend next steps within risk frameworks.
• Identify elder or vulnerable concerns and escalate to minimize client harm and firm risk.
• Advise Bankers on addressing risk matters and follow-up actions.
• Perform due diligence and formulate disposition recommendations for the Private Bank (PB).
• Collaborate with Bankers to develop submissions for Reputational Risk, AML, and Elder or Vulnerable meetings.
• Guide Bankers on risk tolerance and client fit within the PB.
• Collaborate on Client Review Forum submissions addressing risk tolerance and client fit.
• Counsel Bankers on client exits for cause with documented rationale.
• Participate in client risk projects and related initiatives.
• Document findings, decisions, and rationales for auditability.
• Mentor junior team members and share best practices.

Job description

Job Responsibilities

• Receive inbound alerts and determine appropriate disposition, including escalation to Committee when warranted.
• Review negative news and information generated through corporate-wide screening to identify risk implications.
• Assess transaction-related alerts to evaluate risk drivers, context, and required actions.
• Evaluate financial crime alerts and recommend next steps consistent with applicable risk frameworks.
• Identify elder or vulnerable concerns and escalation appropriately to minimize client harm and firm risk.
• Advise Bankers on addressing identified risk matters and required follow-up actions.
• Perform due diligence and formulate disposition recommendations for the Private Bank (PB).
• Partner with Bankers to develop submissions for Reputational Risk, AML, and Elder or Vulnerable meetings.
• Guide Bankers on risk tolerance and client fit considerations within the PB.
• Collaborate with Bankers to prepare submissions to the Client Review Forum addressing risk tolerance and client fit.
• Counsel Bankers on client exits for cause, including documenting rationale and supporting governance processes.
• Participate in client risk projects and related initiatives as required.
• Document findings, decisions, and rationales clearly to support consistent execution and auditability.
• Mentor junior team members by sharing best practices, coaching on analysis, and reinforcing escalation standards.
• Build relationships with Bankers and risk management professionals across regions and divisions to coordinate issues and align on outcomes.

Required Qualifications, Capabilities and Skills

• Bring 3+ years of experience in the financial services industry and/or risk management.
• Earn a BA/BS degree or demonstrate an equivalent, proven risk management and/or client service track record.
• Analyze complex problems with strong attention to detail and disciplined issue identification.
• Exercise sound and balanced judgment when evaluating risk signals and recommending dispositions.
• Communicate effectively in writing and verbally, including producing clear documentation of findings and decisions.
• Coordinate issues, findings, and practices with colleagues across regions and/or divisions.
• Prioritize effectively in a fast-moving, high-pressure, constantly changing environment.
• Apply business knowledge to new situations and evolving risk scenarios.
• Collaborate effectively as a team player and support shared goals and timelines.

Preferred Qualifications, Capabilities and Skills

• Demonstrate fluency in Spanish and/or Portuguese to support LATAM/GFG front office partners.
• Hold advanced degrees, certifications, or licenses such as JD, MBA, CAMS, and/or Series 7.
• Leverage experience preparing or presenting cases for governance forums (e.g., Reputational Risk, AML, Client Review, or similar committees).
• Apply knowledge of reputational risk, AML, and client risk frameworks to drive consistent, defensible recommendations.