Inbound Sales Representative (Remote/Pacific Time)

A Place for Mom

Boulder (CO)

Remote

USD 41,184 - 50,336

Full time

14 days+

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Benefits offered by this job

401(k) plus match

Dental Insurance

Health Insurance

Vision Insurance

Paid Time Off

Job summary

A senior care solutions provider is seeking an Inbound Sales Representative to assist families in navigating senior care options. You will be the first point of contact, conducting initial consultations and providing guidance. Successful candidates will have inside sales experience and a history of meeting sales targets. This position requires strong multitasking abilities, so you'll need to handle calls and note-taking simultaneously. The role offers a base salary with bonus potential and provides various benefits including health and dental coverage.

Qualifications

Two or more years of experience in inside sales or an inbound call center.
A proven track record of exceeding sales targets.
Strong ability to multitask while communicating with clients.

Responsibilities

You will help families find senior care solutions.
Work with pre-screened leads and conduct initial consultations with families.
Act as a liaison between families and senior communities.

Skills

Inside sales experience

Exceeding sales targets

Multitasking

Computer skills

Tools

Word

Excel

CRM software

Job description

As an Inbound Sales Representative at A Place for Mom, you’ll be the trusted first point of contact for families searching for senior care solutions. In this high-impact sales role, you’ll use empathy, insight, and strategic guidance to help caregivers as they explore the best care options for their loved ones.

What You Will Do

Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
Take inbound, pre‑screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
Conduct in-depth initial consultation calls with families
Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs
Act as the liaison between families and senior housing communities or care providers once you successfully complete the 4‑week new hire training program

What Will Make You Successful

Success is measured by reaching daily production benchmarks (inbound calls and outbound return calls), which consists of referring families out to communities and scheduling tours for them to ultimately drive move‑ins. As a Welcome Advisor you will be the company’s first interaction with a family with the goal of being empathetic to their situation and delivering a great family experience.

Qualifications

Two or more years of experience in inside sales/inbound call center
History of exceeding sales targets
Ability to multitask; simultaneously talk on the phone and take notes on the computer
Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system

Schedule

You will work a 40‑hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year.

Compensation