Inbound Sales Representative

Meadow Memorials; Northern (KY); Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

Fully remote

Health benefits

Equity

WFH stipend

MacBook provided

Job summary

Meadow Memorials is hiring inbound sales representatives to handle warm, inbound conversations with families who have already expressed interest. This fully remote, full-time role focuses on listening, building trust, and guiding decisions with empathy during emotionally challenging times.

Ideal candidates have 2+ years of B2C phone sales, strong communication, and a disciplined follow-up approach. You'll work with a modern stack (HubSpot, Aircall, GSuite, Slack) and receive coaching, ramp time,

Qualifications

• 2+ yrs B2C phone-sales experience.
• Warm, clear phone communication; ability to quickly put people at ease.
• Follow-up discipline; track and nurture pipeline.
• Coachable and self-directed; responsive to feedback.
• Comfort in a fast-moving, early-stage environment where playbooks evolve.

Responsibilities

• Take warm inbound calls and guide families through options using a consultative, empathy-first approach.
• Ask thoughtful questions, listen carefully, and build trust for confident decisions.
• Follow up via phone, text, and email with consistency and care.
• Bring calm and clarity to time-sensitive decisions in fast-moving moments.
• Own your pipeline and results; track what works and continuously improve.
• Learn and grow through structured coaching, call reviews, and ongoing training.
• Work with a modern sales stack: HubSpot, Aircall, GSuite, Slack.

Skills

B2C sales

phone communication

follow-up discipline

coachable

self-directed

Tools

HubSpot

Aircall

GSuite

Slack

Job description

Deathcare is a $20B market in everybody's blindspot. It touches every family, yet remains fragmented, widely distrusted, and offline, all while the world around it has transformed. We believe families deserve a fundamentally better experience.

At Meadow, we're building the modern funeral home. In under two years, we've become California's largest independent funeral home, are now in four states, and have earned hundreds of 5-star reviews and an 80+ NPS along the way.

You'd join a team that's built and scaled real-world businesses. We're now expanding nationally with urgency, discipline, and plenty of meaningful work still ahead.

About the Role

We’re hiring Inbound Sales Representatives to join our team from anywhere in the United States - fully remote, full-time.

This is a warm inbound role - every call is with a family that has already expressed interest. No cold outreach, no prospecting, no door-knocking. Just real conversations where your job is to listen, build trust, and help families make a confident decision.

This role sits on our at-need team. You’ll be working with families who have just lost someone and need to make decisions quickly - often within hours.

Think less "hard sell" and more trusted advisor. We’re open to a range of backgrounds. Maybe you’re a few years into a sales career and want to build real consultative skills in a structured, high-support environment. Maybe you’re coming from healthcare, hospitality, or insurance, where earning someone’s trust was the whole job. What matters is how you sell, not the title you’re coming from.

What You’ll Do

• Take warm inbound calls and guide families through their options using a consultative, empathy-first approach.

• Ask thoughtful questions, listen carefully, and build the trust families need to feel confident moving forward.

• Follow up via phone, text, and email with consistency and care - treating follow-through as a discipline, not an afterthought.

• Bring calm and clarity to decisions that have to be made fast. The urgency is already there - your job is to help families move through it without feeling rushed.

• Own your pipeline and results: track what’s working, flag what isn’t, and continuously improve your process.

• Learn and grow through structured coaching, call reviews, and ongoing training - you'll have real support as you ramp.

• Work in a modern sales stack: HubSpot, Aircall, GSuite, and Slack.

You’ll Thrive Here If You…

• Have 2+ yrs B2C phone-sales success.

• Are a natural on the phone. Warm, clear, and able to quickly put people at ease.

• Treat follow-up as a discipline. You don’t let things slip, and you take your pipeline seriously.

• Are motivated by the work itself. Helping families navigate something hard and coming out feeling good about it - that matters to you.

• Are coachable and self-directed. You take feedback well, reflect on your own calls, and don’t need to be chased to improve. This is true of the best new reps and the best veteran ones.

• Are comfortable in a fast-moving, early-stage environment where the playbook is still being written and your input actually shapes it. You’re energized by building the process, not waiting for one.

Bonus Points

• You speak Spanish. Many of the families we serve are Spanish-speaking.

• You have experience in a high-trust context - insurance, healthcare, financial services, or anywhere that requires earning confidence rather than applying pressure.

• You’ve worked at a startup or in tech and know how to thrive with autonomy and a lean team.

Why Join Us

• The work is meaningful in a way that’s rare in sales. You’re not pitching a commodity - you’re helping families through one of the hardest weeks of their lives, and most people you talk to are grateful for it.

• Every lead is warm. You spend your time on conversations, not the chase.

• You’re joining at the right moment. We closed our Series A, the team is small, and how you work will shape how the team works. Top performers will have a real path into senior and leadership roles as we scale.

• The founders have done this before and will invest in your development - with real coaching, structure, and a playbook that actually works.

• Your upside isn’t capped. On-target earnings are $80k, and top performers earn above that - with a fully paid ramp so you’re not carrying quota risk while you learn the work.

The Practical Stuff

• Fully remote, US-based. Monday-Friday, Pacific business hours.

• Compensation: $80k OTE ($50,000 base salary / $30,000 variable target), ramp period fully paid, equity, and full benefits.

• Health: medical, dental, vision; FSA/HSA; One Medical, Kindbody, Talkspace, Teladoc.

• Time off: 15 days PTO (with quota relief during ramp); 10 paid holidays.

• Gear: MacBook + tools; $300 WFH stipend.

We’re growing, and we’re looking for people who want to grow with us. We care more about how you think and how you show up than whether you check every box.