Inbound Sales Representative

Freddie Mac; Baltimore (MD); Remote; USD 45,000 - 74,000; Full time

Job summary

Freddie Mac is seeking a Senior Care Advisor to provide expert guidance to families navigating senior care options. This role offers a base salary of $45,760 with potential on-target earnings of up to $74,000. The successful candidate will engage in meaningful consultations, help families connect with providers, and meet production goals in a dynamic, mission-driven environment supported by a comprehensive benefits package and flexibility for remote work.

Benefits

Comprehensive benefits package including 401(k) with match

Paid time off to support work-life balance

Opportunity to work remotely from home

Qualifications

• Minimum of two years of experience in inside sales or inbound call center roles.
• Proven track record of exceeding sales targets.
• Ability to multitask effectively.

Responsibilities

• Serve as an expert resource for families seeking senior care options.
• Handle inbound, pre-screened leads and conduct initial consultation calls.
• Meet daily production benchmarks by scheduling tours and driving move-ins.

Skills

Multitasking

Sales Expertise

Customer Experience

Empathy

Tools

CRM Systems

Microsoft Word

Microsoft Excel

Job description

Employer Industry: Senior Care Advisory Services

Why consider this job opportunity:
- Base salary of $45,760 with on-target earnings of up to $74,000, including an uncapped variable bonus
- Comprehensive benefits package including 401(k) with match, health, dental, and vision insurance
- Paid time off to support work-life balance
- Opportunity to work remotely from your home office
- Engage in a mission-driven role that helps families navigate senior care options
- Join a company committed to diversity, equity, and inclusion in the workplace

What to Expect (Job Responsibilities):
- Serve as an expert resource for families seeking senior care options, providing an exceptional customer experience
- Handle inbound, pre-screened leads and conduct initial consultation calls with families
- Educate families on customized senior care options and connect them with appropriate providers
- Act as a liaison between families and senior housing communities or care providers
- Meet daily production benchmarks by scheduling tours and driving move-ins

What is Required (Qualifications):
- Minimum of two years of experience in inside sales or inbound call center roles
- Proven track record of exceeding sales targets
- Ability to multitask effectively, including talking on the phone while taking notes
- Strong computer and typing skills, including proficiency in Word and Excel
- Must successfully complete the new hire training program

How to Stand Out (Preferred Qualifications):
- Experience in the senior care industry or related fields
- Familiarity with CRM systems and technology tools
- Strong interpersonal skills and empathy towards families in need
- Ability to work flexible hours, including evenings and weekends

#SeniorCare #InsideSales #RemoteWork #CareerOpportunity #DiversityAndInclusion

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