Inbound Sales Rep — $18+/hr + $70k+ with Incentives

SPECTRUM; Converse (IN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Free Spectrum services

Internet discount

TV discount

Mobile discount

Job summary

Spectrum is hiring a Call Center Sales Representative to handle inbound sales calls, upsell products and services, and acquire new customers. You will become a product expert and promote campaigns while delivering exceptional customer service.

This is an on-site role with a structured pay plan and growth opportunities. Starting pay is $18/hour with lucrative incentives that can push total earnings above $70,000 annually for top performers, plus free and discounted Spectrum services.

Qualifications

• High school diploma or equivalent.
• Clear, straightforward and professional communication with customers and colleagues.
• Proven sales techniques with consistent achievement of sales goals.
• Proficiency in computer and consumer electronics.
• Competence in using personal computers and relevant software applications, including billing systems.
• Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks.
• Demonstrated judgment and initiative in accomplishing job duties.
• Working knowledge of cable communications products and services, including TV, internet, and telephone.

Responsibilities

• Deliver exceptional service by collaborating with other departments to resolve customer issues and promote current marketing campaigns and promotions.
• Achieve and surpass sales goals through telephone-based selling techniques and prompt handling of inbound sales calls.
• Maximize revenue by selling products and services to new and existing customers, identifying upselling and cross-selling opportunities.
• Become a Product Expert and master order processing systems while explaining products and services and staying informed about competitors.

Skills

Clear communication

Sales techniques

Computer literacy

Billing systems

Organizational skills

Judgment and initiative

Cable products knowledge

Education

High school diploma or equivalent

Tools

Customer relationship software

Job description

Spectrum is hiring a Call Center Sales Representative to handle inbound sales calls, upsell products and services, and acquire new customers. You will become a product expert and promote campaigns while delivering exceptional customer service.

This is an on-site role with a structured pay plan and growth opportunities. Starting pay is $18/hour with lucrative incentives that can push total earnings above $70,000 annually for top performers, plus free and discounted Spectrum services.