Inbound Sales Coordinator, Jr.

Kongsberg Discovery; Lynnwood (WA); On-site; Full time

Job summary

A leading technology company is seeking a dedicated Inbound Sales Coordinator, Jr. to support sales teams in managing orders and customer interactions. The role emphasizes excellent customer service, data management, and collaboration across departments. Ideal candidates will have a technical background and a passion for marine technologies. This position offers competitive pay, benefits, and opportunities for career growth.

Benefits

Competitive compensation packages

Fully subsidized health & welfare benefits

Fully subsidized dental and vision coverage

Up to 5% employer match program

Flexibility with Paid Time Off

Career growth opportunities

Safe and collaborative culture

International work environment

Qualifications

• Some technical background required.
• Familiarity with ERP and CRM systems essential.

Responsibilities

• Process sales orders and prepare customer quotes.
• Handle customer complaints and provide technical support.
• Maintain customer and order information in ERP and CRM.

Skills

Customer Service

Communication

Data Management

Education

Bachelor's degree in Oceanography or Marine Science

Tools

Microsoft Office

ERP systems

Customer Relationship Management systems

Job description

Join to apply for the Inbound Sales Coordinator, Jr. role at Kongsberg Discovery

1 month ago Be among the first 25 applicants

Join to apply for the Inbound Sales Coordinator, Jr. role at Kongsberg Discovery

Get AI-powered advice on this job and more exclusive features.

Kongsberg Discovery, a subsidiary of KONGSBERG, is a global technology company, providing innovative and reliable technology solutions for all marine industry sectors including merchant, offshore, subsea, and naval. Headquartered in Horten, Norway, the company has manufacturing, sales, and service facilities internationally. Kongsberg Discovery is a market leader in systems for positioning, surveying, and navigation. We are determined to provide our customers with innovative and reliable marine electronics that ensure optimal operation both on and under the sea.

At KONGSBERG, we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.

WORLD CLASS – through people, technology, and dedication

For inspiration and more info watch this video and visit: Kongsberg website

What We Can Offer You

• Competitive compensation packages
• Fully subsidized health & welfare benefits for employee (discounted costs for family members) with an option of a high deductible plan that includes an annual employer contribution towards your health savings account ($1500 for family, $750 for employee only, and prorated depending on date of hire)
• Fully subsidized dental and vision coverage
• Up to 5% employer match program
• Flexibility with Paid Time Off
• Career growth opportunities
• Safe and collaborative culture
• International work environment and multidisciplinary team collaboration
• Professional and personal development and career opportunities
• We offer the possibility to work with sustainable and exciting solutions for the future
  
  

Position Summary

Kongsberg Discovery is seeking a dedicated and passionate junior-level Inbound Sales Coordinator to join our team. This role will involve working closely with Sales Representatives and Regional Sales Managers in handling after-market products and spare parts orders. Responsibilities include order entry, preparing customer quotes, internal coordination, and customer follow-up.

Key Responsibilities

Sales and Order Management: Process sales orders, prepare and follow up on quotes, and ensure customer satisfaction.

Customer Support and Issue Resolution: Handle and resolve complaints, provide technical and product information.

Data Management and Systems Coordination: Maintain customer and order information in ERP and CRM systems.

• Update and maintain customer and order information within our ERP system and CRM software, ensuring data accuracy and streamlined workflow.
• Collaborate with other departments and regional offices to ensure consistent service delivery and efficient order processing across different locations.
  
  

Cross-Department Collaboration: Work with logistics, procurement, and technical support to ensure on-time delivery.

Personal Attributes

• Passionate about delivering excellent customer service, with a proactive approach to meeting customer needs.
• Driven to achieve goals and perform well in both independent and team settings.
• Ability to manage multiple tasks efficiently, ensuring accuracy in order processing and customer follow-up.
• Collaborative and willing to work across multiple departments and locations to contribute to shared success.
• Open to gaining knowledge of KONGSBERG Discovery products, systems, and services, and staying updated on industry developments.
• Strong communication skills with a sensitivity to working in a diverse, multicultural environment.
  
  

Qualifications And Education Requirements

• At least some technical background is required.
• Bachelor's degree or equal in a relevant field such as Oceanography, Marine Science or related is preferred.
• Familiarity with ERP systems and Customer Relationship Management systems. Proficiency in Microsoft Office is essential.
• Ability to assess complex situations and find effective solutions for both customers and internal stakeholders.
• Ability to thrive and remain composed in a fast-moving global environment, with a strong capacity to manage competing priorities and deadlines.
• A strong understanding of the technical aspects of underwater mapping products, hydrography, or marine technologies is an advantage.
  
  

Preferred Skills

• Experience working with Microsoft Dynamics AX is a benefit.
• Technical background, preferably with underwater products or systems is a plus.
  
  

Pay Range: $25.00 – $31.00/hr. USD plus overtime (DOE)

Work Location requirement: Lynnwood, WA

(may have the opportunity of 2 days remote within commuting distance to Lynnwood)

KONGSBERG provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Manufacturing

Referrals increase your chances of interviewing at Kongsberg Discovery by 2x

Sign in to set job alerts for “Sales Coordinator” roles.

LN Concerts, Premium Sales and Service Coordinator

Regional Account Manager Foodservice, West

TikTok Shop - Mass Account Manager, Seller Growth Operation

Bothell, WA $58,273.00-$76,484.00 2 weeks ago

Seattle, WA $70,200.00-$150,100.00 1 week ago

Bellevue, WA $58,273.00-$76,484.00 2 weeks ago

Seller Success Specialist, Seller Success, New Seller Recruitment(NSR)

Kirkland, WA $58,273.00-$76,484.00 2 weeks ago

Starlink Enterprise Account Manager (Government)

Redmond, WA $58,273.00-$76,484.00 2 weeks ago

TikTok Shop - Seller Growth Operation, SMB Account Management

Work From Home Sales - No Experience Needed Just Ambition, Full Training Provided

Seattle, WA $74,000.00-$80,000.00 1 week ago

Account Executive, SMB Team Sales Bellevue WA area

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.