Inbound Call Center Sales Rep – $70K+ with Incentives

Charter Communications, Inc.; Phoenix (AZ); On-site; USD 37,000 - 75,000; Full time

Benefits offered by this job

Free Spectrum services

Discounted Spectrum services

Job summary

Charter Communications in Phoenix is seeking a Call Center Sales Representative to handle inbound sales calls, acquire new customers, and upsell products and services. You will become a product expert, explain offerings, and drive revenue while maintaining exceptional service; bilingual Spanish is a plus, and a high school diploma is required.

Join a team focused on meeting targets, delivering outstanding customer experiences, and growing with Spectrum.

Qualifications

• High school diploma or equivalent.
• Clear, straightforward and professional communication with customers and colleagues.
• Proven sales techniques with consistent achievement of sales goals.
• Proficiency in computer and consumer electronics.
• Competence in using personal computers and relevant software applications, including billing systems.
• Strong verbal and written communication skills and effective organizational skills with the ability to prioritize tasks.
• Demonstrated judgment and initiative in accomplishing job duties.
• Working knowledge of cable communications products and services, including TV, internet, and telephone.
• Bilingual: Spanish

Responsibilities

• Handle inbound sales calls to acquire new customers.
• Upsell products and services to existing customers.
• Explain products and services to customers and stay informed about competitors.

Skills

Sales techniques

Clear communication

Computer proficiency

Product knowledge

Bilingual Spanish

Education

High school diploma or equivalent

Tools

Billing systems

Order processing systems

Job description

Charter Communications in Phoenix is seeking a Call Center Sales Representative to handle inbound sales calls, acquire new customers, and upsell products and services. You will become a product expert, explain offerings, and drive revenue while maintaining exceptional service; bilingual Spanish is a plus, and a high school diploma is required.

Join a team focused on meeting targets, delivering outstanding customer experiences, and growing with Spectrum.