Inbound Call Center Insurance Sales Agent, Personal Insurance

The Hartford; Washington (District of Columbia); Hybrid; USD 42,000 - 65,000; Full time

Job summary

The Hartford is seeking an Inbound Call Center Insurance Sales Agent for Personal Insurance services. This role offers a hybrid or remote work schedule with comprehensive training and support for obtaining the necessary sales licenses. Ideal candidates will have sales experience and strong negotiation skills, benefiting from performance-based earnings and hourly compensation.

Benefits

Potential for performance bonuses

Bilingual bonuses for Spanish-English speakers

Pay-for-performance structure

Flexible work schedule

Qualifications

• At least 2 years of recent sales experience.
• Experience in a call center preferred.
• Ability to handle 30-40 inbound calls daily in a fast-paced environment.

Responsibilities

• Providing comprehensive insurance solutions.
• Evaluating risk.
• Confidently asking for the sale and overcoming objections.

Skills

Negotiation skills

Sales experience

Bilingual Spanish-English

Job description

Inbound Call Center Insurance Sales Agent, Personal Insurance

Join our team as an Inbound Call Center Insurance Sales Agent, Personal Insurance at The Hartford.

We are committed to making a difference and pride ourselves on being an insurance company that offers more than just policies. Working here provides opportunities to achieve your goals and help others do the same. Join us as we shape the future together.

This position is for candidates without a Personal Lines (PL) or Property & Casualty (P&C) Producer’s License. Study time and exam support are provided during training. If you already possess this license, please apply for our licensed opportunity.

The Hartford, founded in 1810, is a reputable insurance provider and has been the exclusive Home and Auto Insurance provider for AARP members since 1984.

Role Overview

As a Personal Insurance Auto and Home Agent, your responsibilities will include:

• Providing comprehensive insurance solutions
• Evaluating risk
• Confidently asking for the sale and overcoming objections

Our Values

Guided by integrity and a strong ethical foundation, we prioritize the customer in all we do and foster a collaborative, communicative, and continuously improving work environment.

Work Schedule

This role offers a Hybrid or Remote work schedule. Candidates near our office locations (Hartford, CT | San Antonio, TX) are expected to work in-office 3 days a week (Tuesday-Thursday). Remote candidates should anticipate occasional in-office visits as needed.

Training Program

• Start Date: 8/25/2025
• Duration: Approximately 14 weeks (ending around 11/21)
• Note: No time off during training is permitted.

Training Hours: Mon-Fri 9:30 AM - 6 PM Eastern Time

Post-Training Hours: Mon-Fri 10:30 AM - 7 PM local time, with every other Saturday 9:30 AM - 6 PM Eastern Time. Thursdays off for weeks working Saturday.

Compensation

The hourly rate is $23. Our metric-driven, pay-for-performance organization offers potential earnings of $500+ monthly, with top performers exceeding $2000. Additional incentives include up to a 5% shift differential post-training and bilingual bonuses for Spanish-English speakers.

The annual base pay range is $42,800 - $64,200, reflecting market analysis and individual performance. Total compensation may include bonuses, incentives, and recognition awards.

Qualifications

• At least 2 years of recent sales experience, comfortable with negotiating and overcoming objections
• Call center experience preferred
• Ability to handle 30-40 inbound calls daily in a fast-paced environment
• Capability to maintain necessary state licenses and manage carrier relationships
• Strong independent and team work skills
• Reliable high-speed internet (min 100MB download/10MB upload), wired connection required
• Distraction-free environment for customer-facing role
• Bilingual Spanish-English skills are a plus

Note: The base pay range is indicative; actual pay may vary based on performance and competencies. Other rewards include bonuses and recognition.

Additional Details

Seniority Level: Entry level

Employment Type: Full-time

Job Function: Sales and Business Development

This job posting is active and currently accepting applications.