Inbound Call Center Agent Spanish/English Bilingual FT/PT - Remote | WFH at Get It - Marketing [...]

Itlearn360; El Paso (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company is seeking Remote Customer Service Representatives to join their team in El Paso, TX. This role involves handling inbound calls, assisting customers, and ensuring each interaction is positive. Candidates should have call center experience, excellent communication skills, and a high school diploma.

Qualifications

• At least 1 year of call center experience with an automatic dialer and call scripting.
• Bilingual in Spanish and English is a plus.

Responsibilities

• Answer inbound calls and provide customer support based on assigned projects.
• Accurately document customer interactions in provided systems.
• Perform data entry and maintain up-to-date records.

Skills

Communication

Active Listening

Customer Support

Education

High school diploma or GED

Job description

Inbound Call Center Agent Spanish/English Bilingual FT/PT - Remote | WFH job at Get It - Marketing. El Paso, TX. Job Title: Remote Customer Service Representative

Job Type: Full-Time
Hours: Open availability (Monday-Sunday, various shifts)
Salary: $16.00 per hour About the Role Are you passionate about providing excellent customer service? We're looking for dedicated Remote Customer Service Representatives to join our team! In this role, you'll handle inbound calls, assist customers with their needs, and ensure every interaction is positive and professional. Occasionally, outbound calls may be required depending on the project. As a part of our team, you'll receive the tools and training needed to succeed while working in a supportive and fast-paced environment. If you're a strong communicator with a friendly and professional approach, we'd love to hear from you! What You'll Do Answer inbound calls and provide customer support based on assigned projects
Accurately document customer interactions in provided systems
Perform data entry and maintain up-to-date records
Stay informed about campaign-specific products, services, and promotions
Maintain professionalism and integrity in all customer interactions What We're Looking For At least 1 year of call center experience (must have experience with an automatic dialer and call scripting) - Remote candidates must meet this requirement
A clear, friendly, and professional voice
Strong people skills, active listening, and communication abilities
Excellent attendance and punctuality
High school diploma or GED
Basic computer skills and computer literacy
Bilingual in Spanish and English is a plus!
Work-from-Home Requirements To be successful in this remote role, you'll need: A PC or laptop with Windows 10 or newer (Mac, Chromebook, and tablets are not compatible)
A hard-wired high-speed internet connection (ethernet cable required)
A USB-connected headset
A webcam
A quiet, dedicated workspace free from distractions If you're ready to bring your customer service skills to a team that values professionalism and growth, apply today!
Employment Type: Full-Time
Salary: $ 16.00 Per Hour