In-Transit Security Specialist (2nd Shift and REMOTE)

Despir Logistics, LLC; Lisle (IL); Remote; USD 100,000 - 125,000; Full time

Job summary

A logistics company is seeking an In Transit Security Specialist for a fully remote role. Responsibilities include managing high-security shipments and ensuring customer satisfaction. Candidates should have a background in security, logistics experience, and strong communication skills. Competitive salary and benefits offered.

Benefits

Competitive starting salary

Medical, dental, vision, and FSA plans

Paid Time Off (PTO)

Qualifications

• Two plus years in security and compliance background and/or customer service.
• Three years logistics experience.
• Knowledge of TSA and GDP practices preferred.

Responsibilities

• Protect the integrity of cargo being shipped.
• Mitigate risk in real time and provide updates.
• Monitor In Transit Security shipments.

Skills

Attention to detail

Conflict resolution

Communication skills

Analytical thinking

Multitasking

Customer service

Education

College degree in supply chain preferred

Tools

Microsoft Office

Microsoft Teams

Job description

Overview

In Transit Security Specialist - This is a fully remote role!

Current opening for 2nd shift: 3pm - 11:30 pm (Tuesday - Saturday)

DeSpir Logistics is a logistics network that provides on-demand access to qualified carriers, escorts, law enforcement officials, and much more. We specialize in safe, secure transport of ultra-high-value assets that defy categories and dollar amounts. Vaccines and lifesaving treatments for patients. A breakthrough pharmaceutical from a start-up biotech. A rare art piece from an auction house. At DeSpir, our entire mission centers around what’s important to you.

About the Role:

The In-Transit Security Specialist is part of an elite team responsible for ensuring the safety and integrity of High-Value, High-Security shipments, meeting and exceeding customer expectations. This role operates within a specialized business unit that values urgency, precision, and pride in performance. Team members undergo rigorous training and assessment to master DeSpir’s In-Transit Security protocols.

Schedule: 2nd Shift - 3:00pm - 11:30pm (Tuesday - Saturday)

Responsibilities

• Protects the integrity of cargo being shipped by rigorously applying DeSpir’s In-Transit Security Processes*
• Follows DeSpir’s processes of mitigating risk in real time and provides timely contextually aware updates to our customers
• Proactively creates solutions to process breakdowns as they occur while communicating updates to the customer*
• Communicates and coordinates with all members of the DeSpir team to ensure the integrity of shipments*
• Carries out all necessary data entry and confirmation of key milestones of the In Transit Security process in EyeOnIt (Scripts, arrival, departure, PODs, etc.) while utilizing Mcleod and other systems*
• Monitors In Transit Security shipments through multiple systems to ensure quick response to customer requests
• Assures that all paperwork including temperature reports, pictures, and POD are uploaded to the load in EyeOnIt and are sent to the customer for billing*
• Risk management driven with an extensive focus on risk management best practices and protocols*
• Handling escalations of suspicious activity regarding customer freight *
• Responsible for updating customer portals based on customer requirements

Qualifications / Skills / Education Requirements

• College degree in supply chain preferred
• Two plus years in security and compliance background and/or customer service
• Three years logistics experience
• Knowledge of TSA and GDP practices preferred
• Ability to multitask under pressure
• Advanced knowledge of supply chain industry, including regulations and customer requirements
• Clear and confident communication both verbal and written
• Extreme detail-orientation
• Experience with conflict resolution
• Demonstrates emotional intelligence
• Working knowledge of Microsoft Office and Teams
• Analytical approach to problem solving
• Personality: Self-confident, self-motivated, extroverted, flexible and able to work independently in a team-oriented environment.
• Ability to understand and communicate drivers’ temperature requirements, mileage, and hours of service during transit
• Demonstrates company’s core values: Conscientious, Creative, Determined, Accountable, Willing to Help, and Vulnerable.

What We Offer

• Competitive starting salary
• Recognition programs using Awardco
• Free lunch Fridays
• All day healthy snacks and drinks
• In-office golf launch monitor-simulator
• Medical, dental, vision, and FSA plans
• 401k contribution at 3%
• Company paid Life Insurance/AD&D and Short-Term Disability
• Voluntary Life Insurance options
• Paid Time Off (PTO)
• Paid Parental Leave
• Paid Bereavement Time Off
• Free onsite fitness center
• Onsite restaurant

No 3rd party calls

Starting Salary: $60,000