In-Store Tech Support & Device Repair Pro — Flexible Hours

DOUGLAS-PAULDING SERVICES LLC; Peachtree City (GA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Competitive pay with commission sales

Flexible hours after training

Ongoing training to grow skills

Job summary

uBreakiFix by Asurion is seeking a Customer Support Specialist to join our in-store team in Peachtree City, GA. You will help customers with device issues, explain connected home products, and provide personalized service while representing the Asurion brand.

The role requires strong communication, a love for technology, and the ability to work a flexible retail schedule. Prior customer service or retail experience is preferred, with training provided for products and services.

Qualifications

• One or more years of customer service/retail sales experience preferred.
• Willing to learn and leverage sales resources provided by Asurion.
• Strong oral and written communication skills.
• Knowledge of mobile devices and operating systems.
• Six months experience with product service support or electronics troubleshooting.

Responsibilities

• Resolve customer issues by troubleshooting and repairing their electronic devices.
• Bring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interaction.
• Learn and apply the details of the Connected Home product and how to offer protection/tech support solutions.
• Deliver world class customer service and maintain inventory accuracy.

Skills

Customer service

Retail sales

Communication skills

Teamwork

Adaptability

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

uBreakiFix by Asurion is seeking a Customer Support Specialist to join our in-store team in Peachtree City, GA. You will help customers with device issues, explain connected home products, and provide personalized service while representing the Asurion brand.

The role requires strong communication, a love for technology, and the ability to work a flexible retail schedule. Prior customer service or retail experience is preferred, with training provided for products and services.