In-Store Shopper & Customer Service Associate (Instacart)

Sprouts Farmers Market, Inc.; Asheton Springs (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

15% discount for you and one family in

401(K) retirement savings with company

DailyPay access

Job summary

Sprouts Farmers Market seeks an In-Store Shopping Clerk in the United States to help fulfill online orders via the Instacart Shopper App and provide outstanding customer service in-store. You’ll focus on product quality, freshness, and substitutions when items are out of stock, while guiding customers about the delivery process and the Instacart platform.

The role requires strong communication, teamwork, and the ability to operate front-end equipment.

Qualifications

• Customer-focused service experience preferred
• Ability to communicate changes to orders clearly
• Able to work in a team environment and follow directions

Responsibilities

• Shop and fulfill online orders in-store using a mobile device
• Provide excellent service by focusing on product quality and freshness
• Substitute out-of-stock items when necessary and communicate changes
• Process transactions at the POS system in-store
• Answer questions about delivery, Instacart platform, and service benefits
• Stock shelves and maintain store cleanliness and presentation when needed

Skills

Customer service

Communication

POS operation

Team player

Education

High school diploma or equivalent

Tools

Instacart Shopper App

Front-end equipment (register, scanner)

Job description

Sprouts Farmers Market seeks an In-Store Shopping Clerk in the United States to help fulfill online orders via the Instacart Shopper App and provide outstanding customer service in-store. You’ll focus on product quality, freshness, and substitutions when items are out of stock, while guiding customers about the delivery process and the Instacart platform.

The role requires strong communication, teamwork, and the ability to operate front-end equipment.