In-Store Shopper

Albertsons Companies; Walnut Creek (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Inclusive work culture

Competitive weekly wages

Flexible work schedules

Associate discounts

Training and career development

Health and welfare benefits

Vacation / Paid Time Off

Job summary

Albertsons Companies Inc. is seeking an In Store Shopper (Drive Up & Go Clerk) in Walnut Creek to pick items for online orders, ensure quality, and prepare orders for pickup or delivery. You will work across store areas, using handheld devices to track orders and communicate substitutions when needed.

This role emphasizes accuracy, speed, and the ability to adapt to changing order volumes while delivering excellent customer service. Benefits include weekly pay and flexible scheduling.

Qualifications

• Experience in customer service or fulfillment is preferred.
• Ability to use handheld devices and follow digital order systems.
• Strong attention to detail for order accuracy and product quality.
• Organized and able to manage multiple orders and priorities.

Responsibilities

• Select items and ensure quality for online orders.
• Bag, organize, and prepare orders for pickup or delivery.
• Coordinate substitutions and hand off orders to customers in a timely manner.
• Move through the store efficiently while maintaining speed and accuracy.

Skills

Customer service

Order picking

Attention to detail

Time management

Handheld device use

Substitution decision making

Job description

A Day in the Life:

As an In Store Shopper (Drive Up & Go Clerk as we call it), your day is focused on selecting high-quality products for customers who shop online. You move throughout the store picking items, checking quality, and making selections that match what you'd choose yourself. Each order is an opportunity to get it just right, ensuring customers receive accurate and fresh groceries.

Another part of the role is keeping orders organized and ready for pick up. You'll bag items carefully, manage substitutions when needed, and coordinate orders for timely handoff to customers. Between shopping, packing, and preparing orders for delivery or pickup, the work stays steady making it a good fit for someone who enjoys moving throughout the store and working in a fast-paced environment.

What you bring to the table:

• Customer Interaction Skills: Clear and professional communication when assisting with pickup orders
• Product Selection Skills: Choosing high-quality items across perishable and non-perishable departments
• Attention to Detail: Accuracy in order fulfillment, substitutions, and product quality checks
• Organization & Time Management: Managing multiple orders while maintaining speed and accuracy
• Technology Use: Comfortable using handheld devices and systems for order picking and tracking
• Problem Awareness: Identifying out-of-stock items and selecting appropriate substitutions
• Operational Awareness: Following order fulfillment processes and company standards
• Team Awareness: Coordinating order needs with team members and department processes
• Adaptability: Comfort with changing order volume and priorities throughout the shift
• Physical Capability: Comfort with continuous movement, lifting up to 50 lbs., and working in different store areas

Requirements:

• Must be 18 years of age or older
• Prior retail, customer service, or fulfillment experience preferred
• Ability to use handheld devices and follow digital order systems
• Strong attention to detail required for product quality and order accuracy
• Availability to work early mornings, evenings, weekends, and holidays
• Compliance with company policies including safety, sanitation, and dress standards

Why you will choose us:

Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company's philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better!

We also provide a variety of benefits including:

• Inclusive work culture built on belonging
• Competitive Wages paid weekly
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

Our Values

• We put people first.
• We are customer driven.
• We value different perspectives.
• We raise the bar.
• We act as owners.
• We are one team.
• We build belonging.
• We are committed to a healthy future.