In-Store Sales Lead | Brand Ambassador & Team Coach

Pandora; Barceloneta (PR); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Base salary + bonus

401K plan

Job summary

Pandora is seeking a Sales Lead for our Puerto Rico Premium Outlets location. You will immerse yourself in the Pandora brand, deliver exceptional customer experiences, and support Managers and Sales Associates to drive store performance.

You will build brand loyalty through product knowledge, coach the sales team, and help achieve KPI targets while managing a dynamic in-store environment and a flexible schedule that includes nights and weekends.

Qualifications

• 2+ years of experience in a high-performance selling environment.
• Strong communication and interpersonal skills.
• Ability to coach and inspire a sales team.
• Knowledge of retail POS systems and basic computer software.

Responsibilities

• Deliver exceptional customer experiences and exceed store sales goals.
• Support Managers and Sales Associates to drive daily performance.
• Build brand loyalty through product knowledge and engagement.
• Provide real-time feedback to empower the team and improve KPIs.

Skills

Customer service

Sales experience

Team leadership

Communication skills

POS systems

Tools

Microsoft Office 365

POS systems

Job description

Pandora is seeking a Sales Lead for our Puerto Rico Premium Outlets location. You will immerse yourself in the Pandora brand, deliver exceptional customer experiences, and support Managers and Sales Associates to drive store performance.

You will build brand loyalty through product knowledge, coach the sales team, and help achieve KPI targets while managing a dynamic in-store environment and a flexible schedule that includes nights and weekends.