In-Store Sales - Backup CDL Delivery Driver

Linde plc.; Rice Lake (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a customer service-oriented associate for their retail branch. In this dynamic role, you will engage with customers, sell products, and occasionally deliver compressed gas cylinders. Your commitment to safety and excellent service will be crucial as you handle customer inquiries and support the sales team. The company offers a competitive pay structure along with a comprehensive benefits plan, ensuring work-life balance and opportunities for career growth. Join a team that values customer relationships and strives for excellence in service delivery.

Benefits

Competitive Pay

Comprehensive Benefit Plan

401(k) Retirement Savings Plan

Paid Time Off

Employee Discount Programs

Career Growth Opportunities

Work/Life Balance

Qualifications

• Strong customer service orientation with the ability to address inquiries and resolve issues.
• Commitment to safety and compliance with DOT regulations.

Responsibilities

• Provide customer support, take orders, and solve customer issues.
• Deliver products, maintain accurate records, and conduct inspections.

Skills

Customer Service

Sales Skills

Safety Commitment

Problem Solving

Education

High School Diploma

Tools

Delivery Vehicle

Hazardous Material Shipping Documentation

Job description

In Store Sales - Backup CDL Delivery Driver
Location: Rice Lake, WI

Linde Gas & Equipment Inc. is looking for a dynamic customer service-oriented associate to work in our retail branch. This position will handle customer inquiries, sell products to both walk-in and preferred customers, as well as, on occasion, deliver compressed gas cylinders, hard goods, and associated products to customer locations (local route). Backup drivers are required to touch freight when delivering, have a strong commitment to safety, as well as provide excellent customer service.

What we offer you!

• Competitive pay
• Comprehensive benefit plan (medical, dental, vision and more)
• 401(k) Retirement Savings Plan
• Paid time off (vacation, holidays, PTO)
• Employee Discount Programs
• Career growth opportunities
• Work/life balance

What you will be doing:

• Provides customer support by taking phone orders, addressing inquiries, tracking order status and shipments, and solving customer issues
• Assess and recommends products while promoting additional sales of hard goods and gases to achieve target margins
• Conduct product demonstrations for customers using customer insight to drive and guide the development of new offerings
• Works closely with and provides sales support to Outside Sales team
• Maintains customer records and files, including accurate account setup and pricing
• Performs warehouse duties and moving cylinders for customers as needed
• Deliver products to customers by making an average of 10-12 stops per day, while touching freight, completing paperwork, and providing excellent customer service
• Accurately count and record the quantities and styles of products delivered and picked up
• Complete hazardous material shipping orders papers in accordance with DOT regulations
• Conduct and report pre-trip and post-trip inspections
• Identify need for timely vehicle repairs and/or maintenance
• Build relationships and partnerships with internal and external customers to meet goals and objectives of the business and customer needs
• Continuously build your knowledge on how Linde’s business operates and succeeds to help the organization continue growing
• Other duties as assigned