In-Store Sales Associate — Customer Care & Cross-Sell

Evolving Solution Services; Murfreesboro (TN); On-site; USD 19,000 - 22,000; Full time

Job summary

Evolving Solution Services in Murfreesboro, TN is seeking a customer service and sales-focused team member to assist customers in purchasing products. The role emphasizes delivering excellent service, understanding customer needs, and contributing to in-store sales growth.

Responsibilities include presenting product features, cross-selling, and maintaining a welcoming, organized store environment while processing transactions with accuracy and confidentiality.

Qualifications

• Basic understanding of sales principles and customer service practices.
• Proficiency in English.
• Solid communication and interpersonal skills.

Responsibilities

• Provide exceptional customer service to customers purchasing products.
• Assess customer needs and explain product features and options.
• Cross-sell products and drive sales across locations.
• Maintain in-stock and presentable areas; assist in-store customers.
• Engage customers, build trust, and collaborate with team for service excellence.
• Handle purchases at POS, including cash, checks, and credit card transactions.

Skills

Sales principles

Customer service

Communication skills

Interpersonal skills

Job description

Evolving Solution Services in Murfreesboro, TN is seeking a customer service and sales-focused team member to assist customers in purchasing products. The role emphasizes delivering excellent service, understanding customer needs, and contributing to in-store sales growth.

Responsibilities include presenting product features, cross-selling, and maintaining a welcoming, organized store environment while processing transactions with accuracy and confidentiality.