In-Store Microsoft Tech Solutions Specialist

Best Buy; Jacksonville (NC); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Training and certifications

Job summary

Best Buy in Jacksonville, NC is seeking a Retail Sales Specialist for our Microsoft products to engage with customers, understand needs and budget, and provide expert service and recommendations.

You’ll stay current on Microsoft products through trainings and certifications, helping customers feel excited and confident with relevant solutions. Join a team that values learning and exceptional customer experiences.

Qualifications

• Must be at least 18 years old.
• 1 year of experience in sales or customer service.
• Ability to work successfully as part of a team.
• Ability to work a flexible schedule, including holidays, nights and weekends.
• Prefer experience serving as a specialist in premium or complex technology solutions.
• Prefer experience working with consumer electronics products and services.

Responsibilities

• Engage with customers in your department to support the customer experience, complete transactions, drive profitable growth and achieve sales goals.
• Use skills learned from training to engage with customers, provide them with complete solutions and create positive experiences.
• Use available tools to stay current on promotional initiatives and help drive profitable growth.
• Generate future opportunities by discovering customers' current and long-term tech needs.
• Embrace our learning culture to continuously improve existing skills while acquiring new ones.
• Maintain specified department merchandising and organization.

Skills

Sales experience

Customer service

Teamwork

Flexible schedule

Job description

Best Buy in Jacksonville, NC is seeking a Retail Sales Specialist for our Microsoft products to engage with customers, understand needs and budget, and provide expert service and recommendations.

You’ll stay current on Microsoft products through trainings and certifications, helping customers feel excited and confident with relevant solutions. Join a team that values learning and exceptional customer experiences.