In Store Donation Attend (43319)

Goodwill Industries Of Central Florida; Sanford (FL); On-site; USD 21,000 - 29,000; Full time

Job summary

Goodwill Industries Of Central Florida in West Sanford, FL is seeking an Entry-Level Retail/Donor Services Associate to greet customers and donors and process donations at the Sanford location. Under the General Manager, you will assist with receipts and loading donations, while keeping the stockroom organized and the sales floor welcoming.

Responsibilities include receiving donations, pricing wares, and helping customers; prior retail/stock handling experience is preferred.

Qualifications

• Ability to provide excellent customer service.
• Knowledge of retail and/or stock handling.
• Ability to listen and follow directions.
• Ability to react calmly and respond to emergency situations.
• Adherence to the organization's Core Principles.
• Knowledge of textile articles as related to garment classification (garments, etc).

Responsibilities

• Greet each customer with a courteous, friendly and professional attitude; provide prompt, efficient, and accurate customer service at all times.
• Receive donations from donors and issue donation receipts; assist customers with lifting items.
• Sort donations as they arrive into proper carts or bins and determine the quality of donations.
• Sort and price hard goods (wares).
• Maintain production area and store areas clean and safe as directed.
• Maintain well groomed appearance and proper dress code including name badge and vest.

Skills

Customer service

Retail knowledge

Stock handling

Listening and following directions

Emergency response calmly

Core Principles adherence

Communication skills

Tools

Barcode scanner

Job description

Job DetailsLevel: EntryJob Location: West Sanford - Sanford, FL 32771Position Type: Full TimeEducation Level: NoneSalary Range: $18.00 - $18.00 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: RetailUnder the direction of the General Manager, greet customer/donor and process donation. Major duties include receiving donations, giving receipts, assisting co-workers or donors with lifting items, maintaining stockroom, greet and assist donors/customers.

Essential Functions/Duties

• Greet each customer with a courteous, friendly and professional attitude; provide prompt, efficient, and accurate customer service at all times.
• Politely and professionally receive donations from donors and issue donation receipts for articles donated; assist customers with lifting items in and out of their vehicles.
• Sort donations as they arrive into proper carts or bins and make proper determination as to the quality of donations.
• Sort and price hard goods (wares)
• Keep production area clean and safe and other store areas as directed.
• Maintain well groomed appearance and appropriate dress code including name badge and vest.

Additional Functions/Duties

• Provide general information to customers/donors.
• Assist processors when needed.
• Follow Consumer Product Safety Commission (CPSC) procedures and other Public Protection Guidelines.
• React calmly and respond to emergency situations.
• Refer all customer/donor complaints to management in a timely manner.
• Perform other duties as assigned by the General Manager.

Qualifications

• Ability to adhere to the organization's Core Principles.
• Knowledge of retail and/or stock handling.
• Ability to listen and follow directions.
• Ability to provide excellent customer service.
• Ability to react calmly and respond to emergency situations.
• Knowledge of textile articles as related to garment classification (gowns, shirts, pants, etc).

Education and/or Experience Previous retail and/or stock handling experience is preferred.

Computer Skills To perform this job successfully, an individual should have basic computer skills and beginner knowledge of utilizing a barcode scanner.

Special Conditions of Employment

• Regularly lift and /or move up to 40 pounds and occasionally lift and/or move up to 100 pounds with assistance.
• Vision abilities required by this job include: close, distance, color, peripheral vision, depth perception, and the ability to adjust focus.
• Standing and walking for long periods of time.
• Ability to stoop, bend, kneel, push and pull.
• Sufficient mobility to turn from side to side and the ability to lean and remove items from containers.
• The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic)

License and Certifications This position does not require any certifications or licenses.

Goodwill Industries of Central Florida is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon Goodwill Industries of Central Florida receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

Drug Free Workplace