In-Store Customer Service Associate | Growth Path

Insight Global; Bellaire (TX); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Job summary

A logistics and supply chain company in Bellaire, TX is seeking a full-time Customer Service Representative to handle client interactions and manage package logistics. Responsibilities include opening and closing the store, logging packages, and serving clients efficiently. Ideal candidates should possess strong communication skills and prior customer service experience. Physical capability to lift packages is necessary. The role offers a competitive hourly wage and benefits like medical and vision insurance.

Qualifications

• Ability to work independently during opening and closing.
• Experience with entering shipping and tracking information.
• Prior experience in customer service is essential.
• Excellent communication skills, both written and verbal.
• Physical strength to lift packages when necessary.

Responsibilities

• Open and close the store independently.
• Receive and log packages, create shipment logs and labels.
• Serve clients while maintaining accurate logs.
• Escalate questions or issues to team members as necessary.
• Support growth opportunities in different departments.

Skills

Self-sufficient ability to work independently

Basic computer skills

Customer service experience

Strong written and verbal communication skills

Physical ability to lift 30–50 lb packages

Job description

A logistics and supply chain company in Bellaire, TX is seeking a full-time Customer Service Representative to handle client interactions and manage package logistics. Responsibilities include opening and closing the store, logging packages, and serving clients efficiently. Ideal candidates should possess strong communication skills and prior customer service experience. Physical capability to lift packages is necessary. The role offers a competitive hourly wage and benefits like medical and vision insurance.