In-Store Customer Experience Specialist

Express Employment Professionals - Cincinnati East; Sevierville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking a Retail Sales Associate to deliver an exceptional shopping experience and support daily store operations in Sevierville, TN. The role emphasizes strong communication, a positive attitude, and teamwork to assist customers and maintain merchandising standards.

Responsibilities include greeting customers, locating products, assisting with checkout, stocking displays, and processing donations.

Qualifications

• High school diploma or GED preferred.
• Experience in retail, warehouse, furniture delivery, moving, or thrift store ops is a plus but not required.
• Strong work ethic and dependable attendance.
• Team player who can follow directions.
• Commitment to safe work environment.
• Clear, professional communication with customers and coworkers.
• Excellent verbal and interpersonal skills.
• Ability to take initiative in a team setting.
• Creative eye for merchandising and product presentation.

Responsibilities

• Follow procedures and complete tasks assigned by management.
• Keep store and displays clean and organized.
• Learn about new merchandise and product placement.
• Greet and assist customers in a friendly manner.
• Help customers locate products and provide recommendations.
• Assist with checkout to ensure accurate transactions.
• Maintain merchandise displays and quality standards.
• Report damaged or misplaced merchandise to management.
• Communicate customer feedback to management.
• Lift and move bags, boxes, and small furniture items as needed.
• Assist with donation intake and processing.
• Sort, hang, tag, and prep merchandise for the sales floor.

Skills

Customer service

Teamwork

Communication

Attention to detail

Multitasking

Positive attitude

Merchandising

Education

High school diploma or GED

Tools

POS system

Job description

Express Employment Professionals - Cincinnati East is seeking a Retail Sales Associate to deliver an exceptional shopping experience and support daily store operations in Sevierville, TN. The role emphasizes strong communication, a positive attitude, and teamwork to assist customers and maintain merchandising standards.

Responsibilities include greeting customers, locating products, assisting with checkout, stocking displays, and processing donations.