In-Store Cleaning & Customer Service Associate

Michaels; Boulder (CO); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Benefits package overview

Job summary

Michaels is hiring for a store role in Boulder, CO. The position involves maintaining store cleanliness, assisting customers, and supporting omni-channel tasks such as BOPIS and SFS.

You will handle stocking, planograms, and cash handling while upholding safety and SOPs in a busy retail environment. The role requires reliable, friendly interaction with customers and team members, adherence to company programs, and the ability to work nights, weekends, or early shifts as needed.

Qualifications

• Retail and/or cleaning experience preferred.

Responsibilities

• Collects and disposes of trash following approved procedures.
• Dust and damp mops floors following approved procedures.
• Moves equipment and products for proper cleaning and places products back in correct placement.
• Cleans assigned areas with the use of assigned materials and equipment.
• Deep clean key areas of the store including bathrooms, breakrooms, entry ways and other high traffic areas to maintain a clean, safe environment for customers and staff.
• Maintain positive and respectful interactions with team members and customers, even in difficult situations, in keeping with the organization’s vision and values.
• Provide a fast and friendly check out experience; execute cash handling to standards.
• Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
• Participate in the truck un-load, stocking, and planogram (POGs) processes.
• Support shrink and safety programs
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.

Skills

Retail experience

Cleaning experience

Customer service

Job description

Michaels is hiring for a store role in Boulder, CO. The position involves maintaining store cleanliness, assisting customers, and supporting omni-channel tasks such as BOPIS and SFS.

You will handle stocking, planograms, and cash handling while upholding safety and SOPs in a busy retail environment. The role requires reliable, friendly interaction with customers and team members, adherence to company programs, and the ability to work nights, weekends, or early shifts as needed.