In-Store Bilingual Wireless Sales Advocate (English/Spanish)

Mobilelink USA; Mobile (AL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Unlimited earning potential

Unlimited growth potential

PTO after 90 days

Dental Insurance

Health Insurance

Vision Insurance

Company-paid Life Insurance

Job summary

Mobilelink USA is hiring a bilingual Sales Advocate for our Mobile location in Mobile, AL. You will deliver exceptional customer service, understand customer needs, and promote Cricket Wireless products and services.

The role requires English and Spanish, flexible hours including evenings and weekends, and a readiness to participate in events and store duties. Prior retail experience is helpful.

Qualifications

• Must be fluent in two or more languages. This specific position requires English and Spanish.
• Clear communication skills- Attitude and technical aptitude.
• Commitment to exemplary customer service, honesty, and integrity
• A background in retail sales is helpful, but not required.
• At least 18 years old and legally able to work in the United States without restrictions.
• Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
• Strong Social Media presence preferred.
• Must have reliable transportation to the location.
• Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
• Ability to operate a personal computer.
• Adhere to the Team Color policy while maintaining a neat and professional appearance.

Responsibilities

• Provide extraordinary customer service by being compassionate towards and understanding their needs.
• Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
• Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
• Assist our leaders with store operations and duties.
• Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
• As part of this role, employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. These events are an extension of regular job responsibilities and are designed to support customer acquisition, brand awareness, and business growth.
• Employees will be provided with reasonable notice of scheduled events, and participation is considered a condition of employment. Duties at such events may include, but are not limited to: engaging with customers, representing Cricket Wireless products and services, distributing marketing materials, and assisting with event setup or breakdown.

Skills

Bilingual EN/ES

Customer service

Communication skills

Job description

Mobilelink USA is hiring a bilingual Sales Advocate for our Mobile location in Mobile, AL. You will deliver exceptional customer service, understand customer needs, and promote Cricket Wireless products and services.

The role requires English and Spanish, flexible hours including evenings and weekends, and a readiness to participate in events and store duties. Prior retail experience is helpful.