In-Store Appointment Setter

American Residential Services; Wilmington (NC); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Weekly direct deposit

Paid training

Flexible scheduling

Insurance after 31 days

401(k) with company match

Paid time off

Company-paid life insurance

Job summary

American Residential Services in Wilmington, NC is hiring an In-Store Appointment Setter / Lead Generator to represent HVAC, plumbing and electrical services inside national home improvement stores. Earning potential includes hourly pay plus commission, with flexible part-time and full-time options.

You will engage customers, educate them on services, generate qualified leads, and schedule in-home consultations while meeting team targets and maintaining a professional ARS presence.

Qualifications

• Outgoing personality and willingness to speak with shoppers.
• Retail, kiosk, Door-to-Door, or sales experience preferred (not required).
• Ability to stand and walk during shifts.
• Weekend and some holiday availability.
• Reliable transportation.
• Clean, professional appearance representing the ARS brand.
• Ability to attend weekly in-office meetings.
• Employment is contingent on a background check in accordance with applicable law.

Responsibilities

• Engage with customers in a retail store environment.
• Approach shoppers and start friendly, professional conversations.
• Ask questions to understand customers' home comfort needs.
• Educate customers about HVAC, plumbing, tune-ups, replacements, and indoor air quality solutions.
• Generate qualified leads and schedule in-home consultations or service appointments.
• Represent the ARS brand professionally and enthusiastically.
• Work toward individual and team lead-generation goals.
• Provide a positive customer experience from the first conversation.

Skills

Outgoing personality

Sales experience

Retail experience

Communication skills

Job description

Company Name: ARS-Rescue Rooter Overview:

Pay: $17 per hour + UNCAPPED commission
Earning potential: $20 – $30/hour on average with commission
Schedule: Flexible, Weekends required, typically 10:00 AM - 5:00 PM
Location: Wilmington, NC
Part-time and full-time opportunities available

Want to earn more while talking to people?

American Residential Services (ARS) is hiring In-Store Appointment Setter / Lead Generators to represent our HVAC and plumbing services inside national home improvement retail stores.

Why Join ARS?

• Hourly pay + UNCAPPED commission
• Average earning potential of $20–$30/hour with commission
• Weekly pay through direct deposit
• Paid training
• Flexible part-time and full-time schedules
• Opportunity to advance into HVAC Sales Advisor roles
• No door-to-door canvassing & No cold calling

Full-time employees also receive:

• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• Paid time off + holiday pay
• Company-paid life insurance

Responsibilities:

As an In-Store Appointment Setter / Lead Generator, you will:

• Engage with customers in a retail store environment.
• Approach shoppers and start friendly, professional conversations.
• Ask questions to understand customers' home comfort needs.
• Educate customers about HVAC, plumbing, tune-ups, replacements, and indoor air quality solutions.
• Generate qualified leads and schedule in-home consultations or service appointments.
• Represent the ARS brand professionally and enthusiastically.
• Work toward individual and team lead-generation goals.
• Provide a positive customer experience from the first conversation.

Qualifications:

What You Need:

You don't need HVAC experience to be successful. We are looking for people who are:

• Outgoing personality and willingness to speak with shoppers
• Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
• Ability to stand and walk during shifts
• Weekend and some holiday availability
• Reliable transportation
• Clean, professional appearance representing the ARS brand
• Ability to attend weekly in-office meetings
• Employment is contingent on a background check in accordance with applicable law

American Residential Services (ARS) is the nation's largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and 45+ years of experience serving homeowners across the country.

Join a growing team where you can build your sales skills, earn commission, and develop a career in the home-services industry.

This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.