In-Store Appointment Setter

Aksarben Heating, Air Conditioning, Plumbing; Richmond (VA); On-site; USD 28,000 - 48,000; Full time

Benefits offered by this job

Insurance after 31 days

Paid training

401(k)

Job summary

Total Comfort is hiring In-Store Appointment Setters/Lead Generators to work inside major home improvement retail locations in Richmond, VA. This part-time or full-time sales role focuses on customer engagement, lead generation, and appointment setting for ARS home comfort solutions.

Pay is hourly with uncapped commission and potential earnings. Benefits include paid training, insurance after 31 days, and a 401(k) plan. Weekend availability is required.

Qualifications

• Outgoing personality and comfort speaking with shoppers.
• Sales or retail experience preferred but not required.
• Ability to stand for long periods and work weekends.

Responsibilities

• Start friendly, face-to-face conversations with shoppers about home comfort and energy efficiency.
• Educate customers on ARS heating and cooling services and home improvements.
• Generate leads and schedule free in-home consultations.
• Enter customer information and book appointments for ARS specialists.
• Represent ARS with a professional in-store presence.
• Support in-store promotions with retail management and ARS team.

Skills

Outgoing personality

Sales experience

Retail experience

Job description

Company Name

Total Comfort

Overview

Pay: $20 = $22 per hour + commission Typical Earnings: $25 – $35 per hour with incentives Schedule: We offer flexible hours; weekend availability required. Location: Richmond, VA Part-time and Full-time positions available

Total Comfort is part of the nation’s largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes.

We’re hiring In-Store Appointment Setters/Lead Generators to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by introducing customers to our home comfort solutions, energy-saving upgrades, and indoor air quality services.

You’ll connect with homeowners while they shop, learn about their home-comfort needs, and introduce them to ARS heating, cooling, plumbing, energy-efficiency, and indoor air-quality solutions.

What We Offer

• Hourly pay + UNCAPPED commission
• Average earning potential of $20–$30/hour with commission
• Weekly pay via direct deposit
• Paid training
• Flexible part-time and full-time opportunities
• Career path into HVAC Sales Advisor roles
• Work inside an established home-improvement retail environment
• No door-to-door sales
• No cold calling

Full-Time Employees Also Receive

• Insurance available after 31 days
• Low-cost medical, with options as low as $5/week
• Dental and vision
• HSA/FSA
• 401(k) with company match
• Paid time off + holiday pay
• Company-paid life insurance

Responsibilities

As an In-Store Appointment Setter/Lead Generator, you will engage with homeowners while they shop and introduce them to ARS heating, cooling, and home comfort solutions. This is a high-energy sales role focused on customer engagement, lead generation, and appointment setting.

• Start friendly, face-to-face conversations with shoppers about home comfort, energy efficiency, and indoor air quality
• Act as a Brand Ambassador by educating customers on ARS heating and cooling services and home improvement solutions
• Generate leads and schedule free in-home consultations
• Enter customer information and book appointments for ARS specialists
• Represent ARS with a professional and positive in-store presence
• Support in-store promotions alongside retail management and ARS team members

Qualifications

What We’re Looking For

• Outgoing personality and willingness to speak with shoppers
• Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
• Ability to stand and walk during shifts
• Weekend and some holiday availability
• Reliable transportation
• Clean, professional appearance representing the ARS brand
• Ability to attend weekly in-office meetings
• Employment is contingent on a background check in accordance with applicable law

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.