In Room Dinning Server

Marcus Hotels & Resorts; Palm Desert (CA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Room discounts

Discounts at restaurants

Paid time off

401k with employer match

Career growth opportunities

Early wage access

Free parking

Job summary

Hotel Paseo, Autograph Collection in Palm Desert seeks a Room Service/In Room Dining Server to deliver menu items to guest rooms with Marriott service standards. You will prepare trays, deliver to rooms, and ensure guest satisfaction while maintaining cleanliness and proper hygiene.

Both full-time and part-time opportunities are available. Prior experience is not required, but knowledge of beverages, menu items, and strong English communication are essential.

Qualifications

• Knowledge of food, beverage and service standards.
• In-depth understanding of beverages and wines.
• Familiarity with all menu items and their accompaniments and ability to memorize and promote items.
• Proficient in English for customer communication and instructions.
• Capable of lifting and transporting up to 50lbs.
• Knowledge of room service operations, staffing and guest relations.
• Strong multitasking and time management skills.

Responsibilities

• Learn all menu items in food and beverage outlets and proper garnishments.
• Prepare trays and deliver to rooms.
• Maintain Marriott service standards to ensure guest satisfaction.
• Check floors to retrieve all trays and carts.
• Prepare and deliver guest amenities.
• Maintain cleanliness and sanitation of Room Service area and personal hygiene.
• Other duties as assigned.

Skills

Food & beverage

Menu knowledge

English proficiency

Bev & wines

Lifting up to 50lbs

Room service ops

Multitasking

Job description

If you are passionate about hospitality, thrive in a boutique luxury environment, and are driven to create exceptional guest experiences, an exciting opportunity awaits in the heart of Palm Desert. At HOTEL PASEO, Autograph Collection, contemporary sophistication blends seamlessly with the relaxed energy of the desert, creating a destination that is both vibrant and refined. We are seeking a Room Service/In Room Dining Server who will be responsible for delivering menu items directly to our guest’s rooms in a professional and timely manner ensuring total satisfaction.

Part of the Milwaukee-based Marcus Hotels & Resorts portfolio, HOTEL PASEO offers guests a distinctive desert retreat featuring 150 thoughtfully designed guest rooms and suites, many showcasing breathtaking views of the San Jacinto Mountains and palm-lined landscape. Guests can unwind by our resort-style pool and on-site spa, explore the area on complimentary bicycles, and enjoy inspired dining at Larkspur Grill, Lemon Drop Pool Bar or Café Paseo. Located along world-renowned El Paseo, our boutique hotel places guests steps from premier shopping, art galleries, acclaimed restaurants, and vibrant nightlife while serving as the perfect gateway to Palm Springs and the Coachella Valley.

We have opportunities for both full time and part time associates.

What will you be doing?

• Learn all menu items in food and beverage outlets and the proper garnishments to execute proper plate set-up.
• Prepare trays and deliver to rooms.
• Maintain complete guest satisfaction by maintaining Marriott service standards.
• Check floors to be sure all trays and carts are retrieved.
• Prepare and deliver guest amenities.
• Maintain all cleanliness and sanitation of Room Service area along with personal hygiene.
• Other duties as assigned.

What do you bring to the role?

• Knowledge of food, beverage, and service standards, no previous experience required.
• In-depth understanding of beverages and wines.
• Familiarity with all menu items and their accompaniments and ability to memorize and promote menu items effectively.
• Proficient in English for customer communication and understanding product instructions.
• Capable of lifting and transporting up to 50lbs.
• Knowledge of room service operations, staffing, and guest relations.
• Strong multitasking and time management skills to maintain service standards.

What's in it for you?

• Room discounts at Marcus Hotels & Resorts and Marriott worldwide locations
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Paid time off
• 401k with employer match
• Ability to grow your career and transfer from one property to another
• Early wage access
• Free parking
• And more!

Pay Estimate: $16.90/hour

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 18 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

We are an equal opportunity employer and maintain a drug free work place. This organization uses E-Verify to confirm employment eligibility in the US.