In-Room Dining Server

BENCHMARK; Chatham (MA); On-site; USD 17,000 - 24,000; Full time

Job summary

Pyramid Global Hospitality's Chatham Bars Inn in Massachusetts seeks an attentive server to assist guests with orders and service.

You will announce menu items, serve food promptly, and maintain presentation while upholding strict service standards.

Previous room service or server experience is preferred; flexible scheduling including weekends and holidays.

Qualifications

• Prior experience in Room Service or as a Server is preferred but not required.
• Ability to work in a fast-paced environment and maintain courtesy.
• Flexible with schedules, including weekends and holidays.
• Strong communication and guest service orientation.

Responsibilities

• Assist guests with telephone orders and suggest menu items.
• Announce current menu items, ingredients, and daily specials.
• Serve food promptly while ensuring order accuracy.
• Maintain presentation of all food deliveries and uphold service standards.
• Follow safety and cleaning procedures; lift up to 50 lbs.

Skills

Customer service

Interpersonal skills

Verbal communication

Written communication

Teamwork

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property:Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower-lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod’s most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn’s private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. The nearby 8-acre Chatham Bars Inn Farm provides the Inn’s restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm-to-table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence.#PGH-CBIWhat you will have an opportunity to do:Description:The responsibilities include but are not limited to assisting guests with their telephone orders; announcing current menu items, ingredients, daily specials, and suggesting additional menu options.Promptly serving food while ensuring quality and accuracy of ordersMaintaining proper presentation of all food deliveriesPerforming all duties and adhering to the Chatham Bars Inn Service StandardsPerforming other tasks as assignedWhat are we looking for?Qualifications:Prior experience in Room Service or as a Server is preferred but not necessaryAvailability to work through the fall preferredEffective written and verbal communication skillsSuperior customer service and interpersonal skillsAbility to work for long hours.Servers should also be well groomedSuperior organizational skillsCan work well in a team setting as well as independentlyEnjoys a fast-paced environmentEnsures proper methods of payment from guestsFollows direction wellAble to lift up to 50 lbs.Being flexible with schedules and hours (including weekends & holidays)Able to work with cleaning chemicals/productsValid Driver’s License and clean driving record necessaryCurrent TIPS Alcohol Certification or comparable alcohol service certificationCompensation:$14.93 / hr + Tips-$14.93 / hr + TipsPyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.