In-Room Dining Coordinator | Part-Time, Year Round

Hyatt Taleo; United States; On-site; USD 22,000 - 30,000; Part time

Job summary

Hyatt Regency Lake Tahoe Resort, Spa and Casino is seeking an In-Room Dining Coordinator (Part-Time, year round) at Incline Village, NV. You will record and process guest orders, suggest menu items, and coordinate deliveries with in-room dining servers to ensure seamless service.

This hourly role requires strong communication, multitasking, and a guest-focused approach to uphold Hyatt’s service standards. Join a team that values empathy and hospitality excellence.

Qualifications

• Strong verbal communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Basic knowledge of food and beverage service.
• Proficiency with point-of-sale systems and order-taking technology is a plus.

Responsibilities

• Answer and process in-room dining orders via phone, ensuring accuracy.
• Provide menu recommendations and accommodate dietary requests.
• Coordinate with in-room dining servers for timely deliveries.
• Process payments including room charges, credit cards, and cash.
• Maintain knowledge of menu offerings, promotions, and requests.
• Address inquiries with professionalism and problem-solving.

Skills

Verbal communication

Interpersonal skills

Multitasking

Food & beverage service knowledge

POS / order-taking tech

Tools

POS systems

Job description

In-Room Dining Coordinator | Part-Time, Year Round | INC006100

Description

At Hyatt Regency Lake Tahoe, we believe our guests select us because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. The In-Room Dining Coordinator plays a vital role in delivering seamless and personalized dining experiences for our guests. This role is responsible for accurately recording and processing guest food and beverage orders, offering menu suggestions, and coordinating deliveries with in-room dining servers. The In-Room Dining Coordinator ensures efficient communication between the kitchen, service team, and guests to maintain high service standards.

Responsibilities

• Answer and process in-room dining orders via phone, ensuring accuracy and clarity in order details.
• Provide menu recommendations and accommodate guest dietary requests when possible.
• Communicate and coordinate with in-room dining servers to ensure timely and accurate deliveries.
• Process payment transactions, including room charges, credit cards, and cash payments.
• Maintain up-to-date knowledge of menu offerings, promotions, and special requests.
• Address guest inquiries and concerns with professionalism and problem-solving skills.
• Ensure all in-room dining procedures align with Hyatt’s service standards.
• Assist in the preparation and coordination of amenities and special requests for guest rooms.
• Maintain organization and cleanliness of the in-room dining office area.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Strong verbal communication and interpersonal skills.
• Ability to multitask and remain calm under pressure.
• Basic knowledge of food and beverage service.
• Previous customer service or hospitality experience preferred.
• Proficiency with point-of-sale systems and order-taking technology is a plus.

Our Values

Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Equal Opportunity Employment

Hyatt is an equal-opportunity employer.

Primary Location

: US-NV-Incline Village

Organization

: Hyatt Regency Lake Tahoe Resort, Spa and Casino

Pay Basis

: 19.00 Hourly US Dollar (USD)

Job Level

: Hourly/Entry Level Employee | Part-time

Job

: Food and Beverage