In-Person Seasonal Tax Associate: Learn & Help Clients

H&R Block, Inc.; Springfield (OR); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. seeks a Seasonal Tax Associate to work in person at a local tax office in Oregon. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience is required as we provide comprehensive training and ongoing coaching. You will answer questions, identify opportunities for savings, and build strong client relationships while supporting office priorities through teamwork.

Qualifications

• Completed HR Block Income Tax Course or equivalent training.
• Experience interacting with customers in a service environment.
• Strong communication; explains information clearly.
• Problem solving; organizes information and identifies solutions.
• Comfort using digital tools and AI-based tools (Copilot, ChatGPT).
• High school diploma or GED.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and relevant products/services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service experience

Communication skills

Problem solving

Digital tools experience (Copilot/Chat

Education

High school diploma/GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. seeks a Seasonal Tax Associate to work in person at a local tax office in Oregon. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience is required as we provide comprehensive training and ongoing coaching. You will answer questions, identify opportunities for savings, and build strong client relationships while supporting office priorities through teamwork.