In-Office Teller: Elevate Customer Experience

PNC; United States; On-site; USD 33,000 - 55,000; Full time

Job summary

PNC is seeking a Teller based in Wheat Ridge, CO to deliver a superior customer experience and help customers manage their financial needs. The role involves handling diverse customer interactions, educating customers on banking options, and making referrals to branch staff.

Strong attention to detail keeps teller operations running smoothly. Preferred Spanish-speaking candidates are encouraged, and meaningful conversations with customers can lead to referrals.

Qualifications

• Roles at this level typically do not require a university/college degree; a comparable mix of education and experience may be considered.
• Past banking or retail experience is encouraged but not required.
• Spanish speaking - preferred.

Responsibilities

• Delivers a customer experience aimed at improving financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates customers on options.
• Identifies banking opportunities and makes referrals to branch staff.
• Manages teller and branch daily operations efficiently and accurately.

Skills

Accountability

Banking

Customer Service

Sales Skills

Problem Solving

Digital Awareness

Effective Communication

Multi-priority

Education

No Degree

Job description

PNC is seeking a Teller based in Wheat Ridge, CO to deliver a superior customer experience and help customers manage their financial needs. The role involves handling diverse customer interactions, educating customers on banking options, and making referrals to branch staff.

Strong attention to detail keeps teller operations running smoothly. Preferred Spanish-speaking candidates are encouraged, and meaningful conversations with customers can lead to referrals.