In-House Ski Technician & Valet — Guest Experience

Alterra; Park City (KS); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Free Alterra Mountain Company Employee

Unlimited access to Alterra resorts

Discounted Ikon Pass

Epic Local Merchant Pass

Discounts on equipment

401K benefit and match

Apex-MEC plan

Employee Assistance Programs

Job summary

Ski Butlers is seeking an In-House Ski Technician + Valet Attendant for on-site service at the Waldorf Astoria Park City in Utah. You will welcome guests, assist with ski/snowboard rentals, fittings, and equipment storage, and work closely with hotel staff to ensure smooth guest transitions from arrival to departure.

Role emphasizes personalized customer service, flexibility with weekend/holiday shifts, and no prior experience required.

Qualifications

• This role requires professionalism, attention to detail, teamwork and warm, personalized service in every interaction.
• Expect weekend and holiday work with daily operations split into morning and evening shifts.
• No previous experience required.

Responsibilities

• Welcome guests and create a seamless, personalized experience that reflects Ski Butlers and the Waldorf Astoria Park City.
• Prepare and retrieve equipment within promised timeframes (KCR #1).
• Communicate clearly the full scope of service (KCR #2).
• Tag, store, organize, and retrieve guest-owned and rented equipment.
• Assist guests with putting on and removing ski boots and fitting rentals.
• Collaborate with hotel teams (concierge, bell, front desk, transportation).
• Complete the Cycle of Service for rentals: booking orders, packing, fitting, on-mountain support, and pickup/stocking.
• Maintain a clean, organized workspace and perform basic tuning and maintenance.

Skills

Professionalism

Attention to detail

Teamwork

Personalized service

Job description

Ski Butlers is seeking an In-House Ski Technician + Valet Attendant for on-site service at the Waldorf Astoria Park City in Utah. You will welcome guests, assist with ski/snowboard rentals, fittings, and equipment storage, and work closely with hotel staff to ensure smooth guest transitions from arrival to departure.

Role emphasizes personalized customer service, flexibility with weekend/holiday shifts, and no prior experience required.